Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237867 Views
  • 2 replies
  • 2 kudos

Resolved! Keep my mobile number

Hi there,I submitted the "keep my number" form a few days ago and was confirmed this would be done by the following day; after 4 days, still waiting ....!!Any comment would be appreciated. Thank you.

o2_move_number_form_submission.PNG
Shad by Level 1: Joiner
  • 1030 Views
  • 4 replies
  • 0 kudos

BangingheadTearsRollingDown

Hi folks.I'm truly sorry to land and lay this on you. But I'm at my witts end.It's all explained below.This is the message my husband typed today and sent to the email address that O2 gave in their email. He's got Tourette's... Yeah the full hit vers...

texting from the Gambia

I'm going on holiday to the Gambia in January. Texts from my O2 mobile to the UK are going to cost 50p each (I think). Is there a cheaper way?

Resolved! Roaming not working in Portugal

I’m in Portugal for a week and I have no network reception. I’ve tried to manually select one of the operators here and have also changed the mobile date APN to mobile.o2.co.uk but nothing is working.

JPerdi by Level 2: Apprentice
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Resolved! Sim not working

Hiya I’ve just upgraded my mobile broadband tariff to a phone tariff...I have another contract which is also a phone tariff...i will be using this number in my new phone...the new phone tariff is going in my iPad so I can use the data on it...but i c...

LEGreen90 by Level 1: Joiner
  • 636 Views
  • 2 replies
  • 0 kudos

Reducing Monthly Payments - Poor Customer Service

Haven spoken to two different members of the customer service team (one of them hanging up on me) and written a complaint to the complaints team, i am hoping someone can help explain something to me. I am currently trying to buy my first home and the...

Anonymous by Not applicable
  • 2257 Views
  • 5 replies
  • 1 kudos

Upgraded Mobile Via Third party seller

I have been a o2 customer for some 22 years, and mostly purchased my own mobile and gone sim only, this was the case until Sunday when I found a deal I couldn't say no to. My Deal Galaxy Note 9 (128gig)100 Gb DataUnlimited CallsUmlimited Text 24 mont...

mobile phones direct.JPG
Dralion by Level 1: Joiner
  • 1981 Views
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Resolved! Upgrade Family discount

Hi quick question if I buy an upgrade on my old phone am I still able to assign the new upgrade to the family discount or does it need to be a new phone and contract.

Robbie by Level 1: Joiner
  • 778 Views
  • 3 replies
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O2 international

Does it cost me to use my phone abroad in America

Jay3 by Level 1: Joiner
  • 747 Views
  • 3 replies
  • 0 kudos