Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

O2 Unlimited iPhone 3GS & Data question

ok I'm completely clueless when it comes to tariffs and iphones and stuff so please bare with me.I currently have Pay&Go Unlimited where I top up £15 a month to get unlimited calls and text's to O2 customers. Im completely happy with this tariff as 8...

Anonymous by Not applicable
  • 11 replies
  • 0 kudos

payg data roaming costs and free international sms

Just been looking around and am amazed to find that vodafone, yes vodafone are the cheapest for international data roaming..for russia its £3 per mb! o2? £6!! Any chance of a price match lads or im sending a vodafone sim to my gf in russia. We are sm...

Anonymous by Not applicable
  • 8 replies
  • 0 kudos

Query regarding free wifi

On reading through these forums, I noticed that payandgo customers on text and web get free wifi access through the cloud and bt openzone, if they have certain phones. I have a sony ericsson xperia x8, which is on the list.I am on BT for my home broa...

Anonymous by Not applicable
  • 5 replies
  • 0 kudos

Pay Monthly Simplicity - Payment to wrong mobile number!

I have no idea if this had happened to anyone else but it's annoying the Jebus out've me.I think I've done everything correctly. I've used Direct Debit to pay for 30day Monthly Simplicity. Apparently the payment checked out today but to the WRONG NUM...

Anonymous by Not applicable
  • 7 replies
  • 0 kudos

poor customer service

Why is it that O2 cant maintain customer relations with good customers>???O2 have again tried to charge me for 2 FREE upgrades in the month of December and are tryn to take more in Jan . #### is their problem?cant return handset due to being over the...

Anonymous by Not applicable
  • 6 replies
  • 0 kudos

HELP! Have i got the right to cancel my contract???

Hi,I carried out a 24 month contract out in july with o2 with the tariff of 900min + unlimited txts + 750mb of data for £35 also i added on a bolt on of another data allowance of 750mb not knowing how much data ill use totaling £40 pm,Recently o2 cha...

Anonymous by Not applicable
  • 5 replies
  • 0 kudos

Upgrade/cancel contract 2 months early

Hi,I'm on O2 pay monthly and have been for well over 5 years. My current 18 month contract expires at the start of March and I've been looking for new phones. Basically, I can get a HTC Desire HD on T-mobile for £30 a month and I'd have to pay £29.99...

Anonymous by Not applicable
  • 14 replies
  • 0 kudos

Fraudulent Prepay activity

Iam an O2 monthly customer and have just discovered that i have "robbed" of funds to pay O2 Prepay Slough from my bank account. What i need to know is what is O2 doing to protect its customers in cases such as this and why wasn't O2 checking customer...

Anonymous by Not applicable
  • 36 replies
  • 0 kudos

087 & 0844

Hi , I just want to know if make a calls to 0870. 0871. 0844, 0845, 07744 will i be charged ? if i am so which number are free to use my allownce? thanks

Anonymous by Not applicable
  • 10 replies
  • 0 kudos