Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 121832 Views
  • 27 replies
  • 5 kudos

inactive sim?

my phone has been working fine all day untill a few hours ago when it bleeped and it came up on screen inactive sim!! i did all the usual stuff switch off etc took sim out and put back in but its just the same, i've no idea what this means. can anyon...

Anonymous by Not applicable
  • 4250 Views
  • 5 replies
  • 0 kudos

New SIM card - what's my SIM password?

I called customer services earlier to active my new SIM, and it must be activated by now, but I'm still unsure of the password. I wasn't given one when I received my new SIM, so I have no idea what it could be.Thanks for any help you can give!

Anonymous by Not applicable
  • 8145 Views
  • 6 replies
  • 0 kudos

Overcharge on my bill, now its 77.11, what!!?

I have the Nokia N8 on a £30 for 24month contract. I have insurance at £9.99 and the add on of 500 data which makes my monthly payment £35 to o2 plus the 9.99 insurance. Upon recieving this months bill, they are now asking for £77.11 They have said t...

Anonymous by Not applicable
  • 2047 Views
  • 5 replies
  • 0 kudos

PAYG Web Access Settings for Nokia 5230

HiI've just opted for the O2 Web bolt-on for my PAYG Nokia 5230. Could some kind soul please direct me to the settings needed to access the Internet from my phone. I understand that this can be achieved by sending a text to get settings by return but...

Anonymous by Not applicable
  • 1368 Views
  • 6 replies
  • 0 kudos

Unlock my iPhone 4?

Hello o2 support team!I would like to leave my iPhone 4 unlock! Can you do this for me?John

Anonymous by Not applicable
  • 6021 Views
  • 10 replies
  • 2 kudos

additional message when i check my mins ???

so i have 100 min and unlimited texts for 24 months and the lady told me that for the first payment its going to cost a little bit more around £20 instead of £15 because i am getting the phone for month and a half but after the first payment it will ...

Anonymous by Not applicable
  • 1099 Views
  • 10 replies
  • 0 kudos

Contract Change???

Hi,About 5 months ago, I bought a 24mth contract.600minsunlimited textunlimited internet.35 a month with a free HTC Desire.I was the happiest person on the planet until o2 inplimented the data limitations and cut my internet to 500mb.I bought this co...

Anonymous by Not applicable
  • 824 Views
  • 5 replies
  • 0 kudos

Pay and Go Text Tarriff?

Up until today when I sent a text message the charge was 10p, but since today it seems it is now 12p.I received a text from o2 before Xmas to dial in a number to listen what they had to say about the recent VAT increase, and the message said there wa...

Anonymous by Not applicable
  • 1105 Views
  • 20 replies
  • 0 kudos

Pay & Go Standard Call Charges

Are the standard call charges for a normal Pay & Go the following?....25p a min for the first 3 mins a day then 5p a min for the rest of the day

Anonymous by Not applicable
  • 3000 Views
  • 6 replies
  • 0 kudos