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device plan

michaelcavanagh
Level 1: Joiner
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I have tried contacting o2 in regards to my device plan after i had paid off my airtime plan months ago !

 

i still had the device plan , so last week , it said i owed around £230ish pounds , i paid the most it would allow me to pay which was £226.91 which left an outstanding amount of £5.99 so i then make a 2nd payment for the £5.99 and a week later its still telling me i still owe £5.99 which is not possible

Trying to contact them on their social media channels is getting frustrating as none of them are helping either ! 

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madasaf1sh
Level 78: King of Kings
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@michaelcavanagh 

 

You need to pick up the phone and speak to the Payment Management team so they can close the credit agreement. 

 

0800 902 0217  

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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