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Paying bills online

Anonymous
Not applicable

Hi, 

 

Anyone having probelms paying monthy online? I have tried to pay - and view bill - but just get " The account number in the target address is invalid."

Is it just me?

 

Thanks,

 

Alex

Message 1 of 21
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Anonymous
Not applicable
Hi

How do I pay my bill?
1. Click Here and sign in to My O2

Click 'Pay Your Bill' under the 'My bill summary' section
Follow the easy step by step instructions

You can also pay using our automated payment line.

Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay.

You can also pay using our automated payment line. Call 0844 8090202 or 202 from your O2 mobile and choose option 1.3.

Or set up a direct debit.

View solution in original post

Message 3 of 21
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MI5
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Just try again - It does that sometimes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 21
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Anonymous
Not applicable
Hi

How do I pay my bill?
1. Click Here and sign in to My O2

Click 'Pay Your Bill' under the 'My bill summary' section
Follow the easy step by step instructions

You can also pay using our automated payment line.

Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay.

You can also pay using our automated payment line. Call 0844 8090202 or 202 from your O2 mobile and choose option 1.3.

Or set up a direct debit.
Message 3 of 21
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Cleoriff
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Is this yet another so called 'glitch'?? (heard a lot of similar complaint this last week)

This is why it is direct debits all the way for me wink

 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 21
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MI5
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The website does glitch now and again but normally when they run maintenance on the systems...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 21
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Anonymous
Not applicable
Let's hope the Op has been successful in paying their outstanding bill.
Message 6 of 21
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MI5
Level 94: Supreme
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As we've heard no more we have to assume it was successful ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 21
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Anonymous
Not applicable
Totally agree.

wink
Message 8 of 21
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MI5
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Let's hope so..
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 21
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Anonymous
Not applicable
To allow the continuation of their services so do I.
Message 10 of 21
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