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Anonymous
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Accepted Solution

Payment

Help I'm trying to
Pay a payment on another account but when I ring it just rings to speak to an advisor when they are closed. The internet just asks me to ring .. Is there a new number to make an automated payment on the phone ?
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Posts: 81,071
Topics: 575
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Registered: ‎04-01-2009

Re: Payment

Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay.

You can also pay using our automated payment line. Call 0844 8090202 or 202 from your O2 mobile and choose option 1.3.

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Anonymous
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Re: Payment

Hi you could try 2729
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Anonymous
Posts: 0

Re: Payment

Hi I've tried them but they just ring then it goes thank you one of our advisors will be with you as soon as they can then rings again to tell me when to call back
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Anonymous
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Re: Payment

I see what you mean I'm getting the same when I dial it very odd can you not pay online for it
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Anonymous
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Re: Payment

When I try to do it online it just goes to the number to ring
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Anonymous
Posts: 0

Re: Payment

Most odd but it might have to be done when they open tomorrow
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Anonymous
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Re: Payment

Hi @Anonymous and Welcome to the Community Forum.

When you call them today perhaps ask them why the usual points of contact didn't work.

If convenient and appropriate perhaps set up a Direct Debit Payment schedule.

Let us know how you get on.