Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Cant upgrade on line

I am almost through the proceedure of upgrade but when I click on "finish upgrade" nothing happens, when I try to re-order I am directed back to "finish upgrade" I have spent hours talking to O2 people but still nothing has changed.Is the only way to...

PAC transfer issues

My number was due to be ported this morning but nothing has happened.Rang customer services who say there was an error and it was affecting all networks.Does anyone know is this is true? They started the transfer at 11am but it didn't work.Any insigh...

Resolved! cancellation

how do I cancel my o2 pay monthly account

What do you miss out on - sim only over contract

I am looking to save money, but also get the iPhone 6 I have been on contacts with my past phones, but am looking now at sim only/payg. What, if anything do you lose by doing this over paying a contract. Do you get Visual Voicemail still. As I cant g...

NHS DISCOUNT

I am an NHS employee and I learnt I could get discount on my bill. How do I get this done? I've spoken to customer service who then told me to come to this site. Any help?

Delivery of new phone

My phone was scheduled to be delivered yesterday (01/10/014) UKMail seem to have decided not to bother. Called O2 yesterday and was told it's a problem they are seeing a lot, but my phone should be delivered today. Tracking my order through UKMail we...

Resolved! upgraded from contract to pay monthly - no data - new sim?

My 2 year iPhone 5 contract ran out today, got a call from Carphone Warehouse and while I decided what device to go for, I switched to a £20 a month rolling contract...now, everything seem to be updated in 'my O2' but my visual voicemail and most imp...

20gb plan with free 12 month sun+ and 6 free cinema tickets

Hi I am still to receive any text or emails about how to get the sun+ activated or my free cinema tickets I was told by one of the online chat people that I would be emailed this but I haven't received it

Resolved! how do i track my delivery

Hello - can anyone tell me how to track my delivery of my new mobile phone Thanks Martin

Question about switching Tarrifs

I've been using Simplicity 500 Texts + 100 Mins + 500MB for 16.50 a month for almost 3 years now, and by chance I came across the Big Bundle that cover 100 minutes, 1000 texts and 500MB of 2G/3G data in the UK for £10 a month. Now right off the bat t...

O2

Forum Posts