Complaint

[Anonymous]

I was late in paying my bill but it was paid in full. I have had my phone barred now 3 times this week as o2 did not recognise it had been paid!! As my mobile is my only phone, I have been stuck when it has been barred & I now want some compensation!
NOT HAPPY!!!

[Anonymous]

Compensation for you paying your bill late which caused the bar ?

A direct debit set up would have stopped this from happening.

If you want send your complaint officially here http://www.o2.co.uk/how-to-complain/complain

[jonsie]

Set up a direct debit to stop you having the problem again. I'm presuming O2 would wait until the funds have cleared before recognising the payment.

[MI5]

Honestly don't think you have a leg to stand on regarding compo.....

[Arken]

gotta be trolling...

[Bambino]

A bit puzzled to think how it got barred three times in one week? 

[MI5]

I doubt we'll ever know.....

[Anonymous]

I have a direct debit but had to pay out for an emergency & didn't get paid until the day after it was due!

[hdshrinkerea]

Next you will be asking where your iphone 6 plus 128gb gold is..........even though you haven't ordered one 

[Anonymous]

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@Anonymous wrote:
I have a direct debit but had to pay out for an emergency & didn't get paid until the day after it was due!

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Then you made an informed decision and must accept what the reaction was to the action you took.