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Anonymous
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Paying bills online

Hi, 

 

Anyone having probelms paying monthy online? I have tried to pay - and view bill - but just get " The account number in the target address is invalid."

Is it just me?

 

Thanks,

 

Alex

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Posts: 108,601
Topics: 561
Solutions: 14,391
Registered: ‎04-04-2012

Re: Paying bills online

Just try again - It does that sometimes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Paying bills online

Hi

How do I pay my bill?
1. Click Here and sign in to My O2

Click 'Pay Your Bill' under the 'My bill summary' section
Follow the easy step by step instructions

You can also pay using our automated payment line.

Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay.

You can also pay using our automated payment line. Call 0844 8090202 or 202 from your O2 mobile and choose option 1.3.

Or set up a direct debit.
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Posts: 92,784
Topics: 751
Registered: ‎14-01-2013

Re: Paying bills online

Is this yet another so called 'glitch'?? (heard a lot of similar complaint this last week)

This is why it is direct debits all the way for me Smiley Wink

 

*The Game Is On*

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Posts: 108,601
Topics: 561
Solutions: 14,391
Registered: ‎04-04-2012

Re: Paying bills online

The website does glitch now and again but normally when they run maintenance on the systems...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Paying bills online

Let's hope the Op has been successful in paying their outstanding bill.
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Posts: 108,601
Topics: 561
Solutions: 14,391
Registered: ‎04-04-2012

Re: Paying bills online

As we've heard no more we have to assume it was successful ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Paying bills online

Totally agree.

Smiley Wink
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Posts: 108,601
Topics: 561
Solutions: 14,391
Registered: ‎04-04-2012

Re: Paying bills online

Let's hope so..
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Paying bills online

To allow the continuation of their services so do I.