Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! changing account

is it possible to switch from a pay monthly account to a business account, without having to pay a cancellation charge?

Resolved! number porting

Hi all this is my first post to the forum .I recently moved over from Vodafone to O2 on wed 19th of feb.I decided to leave VF as i was not happy with their service so i thought i would give O2 a try as i had never used them before.I am now starting t...

Resolved! Rubbish network in Ex14 2ug area,

This is the second sim I have had on my new phone and it is still rubbish, keeps disconnecting me from network and when I try to register again it cant even find O2, thought you were supposed to be the best network but so far I prefer orange?EE never...

Resolved! No service in EH51 area.

I have not had any or periodically poor signal in the eh51 area boness, fornthe past 48 hrs. I know this is not just me as my wifes phone and several friends on the o2 network are having the same problem, when you go out of area phones work fine, the...

Resolved! Viewing Bill

Sorry about the (possibly) stupid question but...I am a Pay Monthly cutomer and I got an e-mail saying my latest bill was available but when I logged on to My O2 I cannot see how to view my bill!Any and all help gratefully received.

Resolved! Email from Social Queries (UK) <SocialQueries>;

Hi, ive been conversing with o2 via facebook messenger as I keep losing )2 signal at home and some other outdoor locations. Yesterday I received an email from the above address asking for Thanks for your email. For security reasons, please can you co...

Resolved! o2 travel

I am going to use 02 travel when abroad in europe. It says 50p connection then I can use my contract minutes for the first 60 minutes. What about any additional minutes thereafter? How are these charged, what price? Anyone got experience of this?

Resolved! Free O2 to O2 calls/texts

why is there not free O2 to O2 calls and texts as a standard for all O2 customers? it would be so benificial, and it would show the O2 appreciates its customers.

Resolved! message queued for sending

When I attach a photo to a text it won't send and the message on phone is "message queued for sending" and after some time message will say "could not send" - please can you help

Resolved! COMPLAINT VARIOUS E MAILS SENT TO DATE NO RESPONSE

I have sent various e mails regarding a complaint at one of the London 02 shops. To date I have not received an acknowledgement or a response. How do you expect staff at 02 to ensure they given the appropriate support if the complaints department do ...

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