Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! mobile phone coverage.

Until recently I was able to use my o2 mobile in Woodhall spa, but not now, after checking the coverage via the website, which told me that coverage was good, but alas no signal on my mobile, I find my mobile phone is a lifeline to me when I am out a...

Resolved! Unlimited Data being Restricted for last 4 months in a row?

I have used the same 'iPhone 35' contract since 2008 - got the iPhone 3G when it was initially released. (600 mins, 500 texts, unlimited data) and it is unlimited data factor that has kept me on this for so long - all upgrades offered do not offer wh...

Resolved! multiple recepients to one txt unreasonable charges

Ii have just had my bill which is double this month as I sent one txt under character limit to multiple receiptants & 02 have charged me 0.333 per txt! No icons, no pics just one txt to several people! I don't want anyone else getting stung by this! ...

Simcard Not Working

Isit anything to do with all the iphone 6 hype that it has impacted my sim and all it says no is emergency calls lolJust ordered a new one looks like i will be without one for couple days..Its weird how it just stopped working when the iphone 6 has c...

Resolved! Insurance on upgrade

Hi I am looking into getting an upgrade on my phone but was wondering how the insurance works. I have insurance for damage on my present phone, would this be automatically transfered to my upgrade or would I have to take new insurance in which case i...

Resolved! balance transfer

I have purchased an iPhone 4 on PAYG I have a Nokia 6300 with a balance £ on it.How can I transfer the £ to my new iPhone?

Resolved! Bill for Messages even though i'm on Unlimited Texts

Does anyone know why I'm being billed for Messages even though I'm on unlimited texts

Resolved! change from monthly payment contract to pay and go

Hi ust wandering if you can change from paying monthly to a pay and go contract?I'm going away travelling for a year - i'm still in my 2 year contract until next year.Not sure the best way to approach it etcthanks

Resolved! cancelling contract

My 2 year contract is coming to an end. Unfortunately the upgrade deals I was offered weren't competitive enough so I am looking at alternative options. Do I need to cancel the contract with you on the 2 year anniversary or will it stop automatically...

Seriously fed up now!

Hi all, This is pretty much my last attempt at getting a meaningful response out of O2. Basically, I'm coming to the end of a 2 year contract (9 days left) and I want my phone unlocking (it's an S2).About 3 weeks ago I filled in the online form and t...

O2

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