Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! NUMBER TO DIAL FROM INTERNATIONAL NUMBER

Hi All I have moved abroad and I am looking to cancel my existing contract. I no longer use the number that the contract is connected to. I am trying to find a number for 02 customer services that I can call from my international new number with no l...

Resolved! Upgrade problems with verification code

I have been trying to upgrade for 3 days but when I go to checkout I am asked to input a code that is sent to me, but it never arrives, after 2 attempts it locks me out for 24 hours, I have done live chat and phoned 202, but neither can issue me a co...

Resolved! changing my payment date

Hi Can anyone tell me if I can change my date of payment online? Thanks

Resolved! Online number porting form submitted twice

Hi guys, I recently started a new contract and wanted to port my number over from t-mob. I got the pac code ok.and submitted the online form on Thursday, it showed up successful. However I got no confirmation text or email at all.On the Friday, by 1p...

Resolved! SIGNAL BOOSTER APPS

Hi guys1!Does any one now any app for boosting signal like finding the masts close and connect to one of them.I see that in my area is 2 masts but the phone only connects automaticly to one-GPRS.The other one is EDGE and it does not connect to it.

Resolved! Replacement Handset

I got handset as upgarde in January 2014, my handset deveoped faults. I left my handset with o2 store for repairs March 2014, the handset was lost/stolen between the repair shop and the o2 store.o2 store now want to replace lost handset with a recond...

iphone 5 very slow when using data

I have an iphone 5. I've noticed recently that a lot of the time my apps, facebook, twitter, email (anything involving data) isreally slow, and times out and doesnt refresh, and my mail pops up saying i have the wrong passwords etc. This carries on f...

Resolved! Auto top-up

I'm having trouble with the auto top-up on my phone. On the top-up date my allowance runs out well before it tops up - sometimes as long as 1.5 hours. Anyone else had this problem?

Call Alert

I keep getting (4 -5 times a day) a free 'Call Alert' from O2 referring to the same call. Switching the 'service' off by dialling 1760 has no effect, the alerts keep coming in. VERY ANNOYING!!

Resolved! pay monthly

why when i have an o2 contract i cant add another contract on to it as it keeps geting declined

O2

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