Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Data useage too high

I purchased a 1GB bolt on at 17:55 today. I looked at the useage on the internet and at 18:30 today half of the bolt on had been used. Is it possible to use so much data in half an hour. Why else might the useage be so high?

Resolved! Paid of debt, now can't get a clear answer out of o2

I recently missed a few payments this summer due to unemployment and my outstanding debt was sent to buchanan clark & wells. I'm now employed and today I paid off the debt but I've ran into some problems with o2. 1. I contacted o2 twice on live chat ...

Resolved! O2 Refresh Upgrade and payment of outstanding balance...

I want to upgrade my phone, but there is an outstanding balance (handset cost) on my current O2 Refresh Contract? Question - How is the remainder paid for? Is is debit card when you upgrade or Direct Debit with next bill? G

Resolved! Cancellation of texting from O2 website

I pre-paid for texts on the website, most of which is un-used. Has my money been stolen or will it eventually be credited to my mobile account?

Resolved! Tariff minutes

Just signed up for contract inc 500mins, but what are these mins, O2 to O2 or any network, or a mixture

emergency calls only

I have brought new phone put a old sim card in it says emergency calls only tryed it in other phone does phone do I have to get another sim or is there a way to use this 1

Resolved! nokia lumia 620 warranty check

How to check the warranty period for my nokia 620 lumia purchased via o2. Please share the url , so that i can check against my IMEI. Thanks in advance.

LG G2 Review

HelloAnd hows everyone doing today?..Hope everyones well and good..I will try to not bore u to death and will try to keep it nice and short...I have used the LG G2 for a while month and this is what i think of it..It has a 5.2inch screen 1,920x1,080 ...

Resolved! Activating new nano sim

Hello. Just got a NANO Sim from the O2 shop PAYG. can't figure out how to activate it. I don't have a number it want to use it in a separate phone (android phone) It's showing (emergency service only) Tried going to top up online and sending txt to 2...

Resolved! Unlocking a new handset from a recent upgrade

Hi My hubby is thinking of getting an upgrade early.But we want to know once we recive the Samsung S4 (thats the phone he wants) can O2 unlock it for free for us (he's on a monthly contract).Obviously we know we have to keep on paying for the total t...

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