Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! o2 sim swap...now i have two numbers? confusing!!!

Hi all.. just recently done a sim swap from my old sim to my new iphone micro-sim but now whoever i contact they say i have a new number that shows up when i message them so im guessing i have two number on one sim? i'm sorry if this does sound confu...

Resolved! Unable to view my bill on-line or via app

Hi all,I don't think I'm the only one, but is there anyone else that finds that they cannot view there bill online. You contact support and after they try to sell you more air time, (actually all I want to do is see my current air time) your password...

Resolved! PAC code....

I am nearly at the end of my contract. I've taken up a new contract from t-mobile.I've been trying for last 3 days to get hold on O2 customer service but after holding up for nearly an hour everyday, I hang up. Is there any alternative way to get PAC...

Resolved! Bill due to come out on 9th - Not Taken!

My o2 bill was due to come out on the 9th October, but as of this morning it still hadn't been taken. I rang the payments department at o2, and they said the payment wasn't declined or anything as the direct debit wasn't even requested, the fella see...

Resolved! payg and pay monthly

hi ive just purchased a contract phone, but wanted to keep my old pay and go number, so i submitted a form on the 02 website, but now both sims are allowing me to make calls, but the pay and go sim doesnt have any credit please help confused as what ...

Resolved! Changing registered card details for making top-ups via mobile

The card I use to top up my phone expires this month. I'm wondering how to change the details in order to keep topping up by card.Is it just a case of putting in the new details the first time I top up with it, and it will then remember it and allow ...

No data roaming

Hi,I arrived in Korea on Sunday and my data roaming was working. I switched off the data roaming and then turned it back on again, but now it's now working.The settings are idata.o2.co.uk and vertigoI can't chat on the computer or my phone for some r...

Resolved! 4 digit code SMS from O2Wifi

I recently ugraded to an iPhone 4s and a few days later I recieved an SMS from "O2 Wifi" which read "O2: Welcome to O2Wifi. Your code is XXXX" What's that for?

change direct debit date

how do I change my payment date to 1st of month

Resolved! Visual Voicemail on Pay & Go Go Go

I recently tasked myself with giving my old iPhone 4 to a relative, and a prerequisite was that they have Visual Voicemail.I have a chat transcript with O2 online customer services, telling me that VV will work on a Pay & Go Go Go tarrif. I ordered t...

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