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No signal but site says it should be full coverage

Anonymous
Not applicable

I have checked the network coverage for my area on the site and it says it should be fine but me and my partner have struggled for days to get any signal at all for the last few days....

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perksie
Level 69: Guiding Light
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Registered:

Have you reported it to O2?

 

Did you enter your full postcode?

 

The number is in "Contact us" at the bottom of the page, but you'll have to wait until tomorrow now.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Have you reported it to O2?

 

Did you enter your full postcode?

 

The number is in "Contact us" at the bottom of the page, but you'll have to wait until tomorrow now.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 8
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Anonymous
Not applicable

I have this problem as well

I went to the live chat and was told as you were full signal etc but anyone that enters our road etc with 02 loses signal

the unhelpful person on the live chat basically said tough luck

I then went on the ask about closing the account and was told i would have to pay the remaining months left on my 2 year contract

I will certainly not be renewing my contract 


@Anonymous wrote:

I have checked the network coverage for my area on the site and it says it should be fine but me and my partner have struggled for days to get any signal at all for the last few days....


 

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jonsie
Level 94: Supreme
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Registered:
Message 4 of 8
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Anonymous
Not applicable

What a surprize not enough coverage in my area

02 is pants

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Liquid
Level 44: Clearly Talented
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Registered:
Did you check coverage before you signed up to O2?

Precisly
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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Anonymous
Not applicable
No I didn't wish I had
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Liquid
Level 44: Clearly Talented
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Sorry to hear that mate. Your not tied in for to long are you?
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 8 of 8
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