Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Mobile not receiving calls

Hi I am Phil, for several days now my mobile offers the message 'the phone is switched off' whenever anyone tries to call. I obviously do not know they have tried to call unless they contact me in some other way. This is now becoming a real problem. ...

Resolved! Why is BB Text & Web tariff or bolt on no longer available?

My partner recently changed his tariff from BB text & web to the big bundle because of a change of phone. But since then, his phone broke and had switch back to using a blackberry only to find out after topping up that he couldn't change his tariff b...

Resolved! End of contract

what's happend if my contract expiers 27.7.14? Should I sing new contract? It ending automaticly?

Resolved! BBROAM

If Activate this now will any allowance be used whilst in the UK. Will be in Europe on the 22nd August.

Resolved! What happens when your data allowance runs out?

Hi all, On my previous network, when my data allowance finished, I would still be able to use the internet, but at a reduced speed, and certain apps were blocked, e.g. YouTube. However, with O2, once I use up my allowance, I cannot access the interne...

windows and Nokia

Hey guys, so the recent news that isnt really that recent but the Microsoft buy out of Nokia, does this mean we will no longer see Nokia Smartphones and wil they be re branded or will Microsft keep the Nokia name living? My first phone 22 years ago w...

Resolved! Rename my products in account page from numbers to names?

I have a few products on my account which just show phone numbers. Ideally I would like to change them to display names of my family rather than number so I can instantly see which one to check. Would this be a possibility in the future or can it be ...

Resolved! Still no dispatch email 1 week from order.

Hi all I'm knew to O2 and just wanted some advice. I ordered the iPhone 5c 16gb in pink last Saturday, order wen through and at the end It said referred to credit, I thought ok, here comes the deposit email. Anyway to my surprise Monday I had an emai...

Resolved! X6 Firmware

Is there any way to upgrade the firmware of a Nokia X6. Nokia are currently on v40.2 but O2 have only authorised v31.0 - so usability and performance updates are not available to O2 branded X6 customers. I did try emailing, but the account that I was...

Resolved! Why can i not view my bill in My O2?

I can not view my bill in my O2, i have been following the instructions and its keeps sending me in cirlcles, its impossible, surely there must be just a "veiw my bill" link, it is very frustrating. Please advise or send direct link to my bill.

O2

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