This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

O2 Increase Prices for Pre and Post 23rd January 2014 contracts

davethorp
Level 21: Regular
  • 1035 Posts
  • 11 Topics
  • 38 Solutions
Registered:

‎23-01-2014 12:24 - edited ‎23-01-2014 12:25

‎23-01-2014 12:24 - edited ‎23-01-2014 12:25

O2 have found a loophole around the OFCOM ruling it would seem and have announced an increase of 2.7% with effect from 1st March 2014 for ALL customers regardless of whether you signed up before or after the ruling came into effect.

 

Standard tariff customers will have their whole tariff increased by 2.7%. Refresh customers will have the airtime only element of their tariff increased by 2.7%. The handset element of refresh tariffs will be unchanged.

 

Details at http://www.o2.co.uk/desktop/prices

 

Also posted in the thread discussing the OFCOM ruling but I thought this merited its own thread too

Message 1 of 208
15,481 Views
207 REPLIES 207

Anonymous
Not applicable
In response to Anonymous

on ‎23-01-2014 21:03

on ‎23-01-2014 21:03

Exactly I agree if ofcom can't actually stop this what's the point of them
Message 31 of 208
1,958 Views
0 Kudos

Anonymous
Not applicable

on ‎23-01-2014 21:05

on ‎23-01-2014 21:05

For all their faults both Vodafone and Three are recognising the moral issue.

If only Vodafone had better customer service and three a signal here.
Message 32 of 208
1,950 Views
0 Kudos

Anonymous
Not applicable
In response to Anonymous

on ‎23-01-2014 21:07

on ‎23-01-2014 21:07

I'm thinking on taking a chance on Vodafone
Message 33 of 208
1,947 Views
0 Kudos

Anonymous
Not applicable
In response to Anonymous

on ‎23-01-2014 21:09

on ‎23-01-2014 21:09

Im glad i've escaped O2 just at the right time.

 

How can O2 get it so wrong & Giff Gaff get it so right?

 

 

Message 34 of 208
1,940 Views
0 Kudos

Anonymous
Not applicable

on ‎23-01-2014 21:10

on ‎23-01-2014 21:10

Left them to come to o2 after their signal went down for a week. Vodafone have serious problems in this area and customer service dreadful. Legendary
Message 35 of 208
1,938 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 152087 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

on ‎23-01-2014 21:11

on ‎23-01-2014 21:11

@Anonymous wrote:

 

How can O2 get it so wrong & Giff Gaff get it so right?

 

Because gg don't make any decisions without consulting the community first.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 36 of 208
1,933 Views

Anonymous
Not applicable
In response to MI5

on ‎23-01-2014 21:13

on ‎23-01-2014 21:13

O2 won't have a community at this rate
Message 37 of 208
1,928 Views

Anonymous
Not applicable

on ‎23-01-2014 21:13

on ‎23-01-2014 21:13

Exactly. Those companies that LISTEN to their customers do well. The others. ...... Remember them?
Message 38 of 208
1,925 Views

davethorp
Level 21: Regular
  • 1035 Posts
  • 11 Topics
  • 38 Solutions
Registered:

on ‎23-01-2014 21:17

on ‎23-01-2014 21:17

Pity three don't have a community. I could make myself right at home in anticipation of April when I can pay my refresh off
Message 39 of 208
1,914 Views
0 Kudos

Anonymous
Not applicable
In response to MI5

on ‎23-01-2014 21:18

on ‎23-01-2014 21:18

@MI5 wrote:
@Anonymous wrote:

 

How can O2 get it so wrong & Giff Gaff get it so right?

 

Because gg don't make any decisions without consulting the community first.....

Shame that some of the community wont listen to Giff Gaff.

Lots of people keep asking for tethering with unlimited data goodybags, Giff Gaff keep saying NO we wont be doing this, next day someone else asks the same question yet again.

 

Seems some people want the moon on a stick Smiley Frustrated

Message 40 of 208
1,912 Views
0 Kudos
Top Kudoed Authors
View All
Top