Re: O2 Bills not available

BillG · ‎28-12-2022

Hi

I been trying to download my o2 bills but it keep saying "This information is not available at the moment. Please try again later. ". I had the same issue last month but seems it has come back again in Dec.

I would call O2 but I can't find a customer support number or even a chat service anywhere.

Is anyone facing the same issue?

Regards

Bill

MI5 · ‎28-12-2022

@BillG

Did you follow this guide?

Guide: How do I get to the 'Download Bill' page?

Contact info Guide: How to find help & contact O2

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-12-2022

If you posted just after trying to download your bill, it could be that O2 are updating their systems as they do around this time every night

Try again in the morning maybe

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

BillG · ‎28-12-2022

Thanks for the advice. I'll try then.

Breanna · ‎29-12-2022

Hi @BillG were you able to see your bill?

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