cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Bills not available

BillG
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi

I been trying to download my o2 bills but it keep saying "This information is not available at the moment. Please try again later. ". I had the same issue last month but seems it has come back again in Dec.

 

I would call O2 but I can't find a customer support number or even a chat service anywhere.

 

Is anyone facing the same issue? 

Regards

Bill

Message 1 of 5
619 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 150653 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@BillG 

Did you follow this guide?

Guide: How do I get to the 'Download Bill' page? 

Contact info Guide: How to find help & contact O2 

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
617 Views

jonsie
Level 94: Supreme
  • 94943 Posts
  • 611 Topics
  • 7088 Solutions
Registered:

If you posted just after trying to download your bill, it could be that O2 are updating their systems as they do around this time every night

Try again in the morning maybe

Message 3 of 5
610 Views

BillG
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks for the advice. I'll try then.

Message 4 of 5
608 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

Hi @BillG were you able to see your bill?

Message 5 of 5
582 Views