Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bills and device plan

Hello, currently I’m still paying for my old phone and I have done for the past 3 months.i changed tariff and also upgraded my phone.I am no longer with o2 anymore, So why am I still getting bills from o2

National Network Issues

I know lots of people have asked this question and largely been fobbed off by O2, but I would like to know why the service we receive is of such low quality. I have been an O2 customer since 1994, I was a contracted O2/T-Mobile engineer for a while a...

Resolved! Leaving o2

Hi there, I'm thinking about leaving o2 as I have been offered a 24-month contract by EE at £15.29 per month for 160GB of data. My current contract with o2 allows me 8GB of data at only a few pounds less per month. I don't particularly want to leave ...

Resolved! Transfer number

How do I keep my old number

Resolved! Bill

I no we are all customers on here. So what im advice I need is my bill is due to be paid the 10 April but it's bank holiday can I make payment on the 6th April instead or will they take double out on the 10th

Resolved! No Service

My service switched off yesterday and I am unable to make or receive calls.

Resolved! bolt on purchase lasted 3 minutes

I paid for a one off bolt on,and it lasted 3 minutes

Billing details

How to change my billing details?

Resolved! Order process

Hello, I ordered a pay monthly phone 2 days ago, got the credit agreement and pay £30 upfront cost, however haven’t heard anything from them since? have I been accept for the phone? When will my phone be delivered as It said it would be here Tuesday?

Student discount

i was under the impression that students got 20% off airtime plans however the code doesn’t seem to work. I have had my new phone for 2 months now and I keep trying to add the discount but no money has been taken off of my bill

O2

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