Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Have I been accepted?

I took a phone contract with o2 on Wednesday around 9:00 p.m. for the Samsung galaxy s23 ultra. They took £30 up front payment which is still pending in my bank. I had all the legal documents sent through by email and an email with order number and m...

Resolved! Pay bill

Make a payment

Resolved! 4G calling has been turned off

I received a notification from O2 on my iPhone on Sunday stating that 4G calling has been turned off. I looked for advice on the Internet which advised me to reboot my phone and then head to Settings > Mobile Data > Mobile Data Options > Voice & Data...

samsung galaxy s8 wifi calling going up and down

wifi calling has been working fine on my phone for several months but the last couple of days its going up and down all the time. sometimes it works sometimes it doesn't. this is the also the case when I try a different wifi access point at a differe...

Resolved! replacement sim

I need a replacement SIM card with the same number as my old onemwhich fell off a mountain

Resolved! Have I been approved ?

I made an order yesterday, it says I should have been approved in 24 hours but have not had an email saying if I have or have not been. I have recieved 2 emails though 1 with "important" documents and another saying we've recieved your order. You're ...

Resolved! Phone stolen, need a new sim

Hello, Need a new sim as my phone has been stolen. Kind regards, Conner

Resolved! Bill

Why have I been charged a full month's bill just 2 weeks after ordering a new phone?

Resolved! Phone Reception

Spoke to o2 yesterday about the shoddy coverage in Glasgow for my phone. Says it has 4G but is painfully slow. Went through the usual process of resetting things and turning this on and off only to be told that a new SIM card would sort this out. Now...

Resolved! Missing phone

My phone hasn’t arrived I ordered it on Friday!

O2

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