Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancel sim or change to pay as you go

Im currently travelling and want to cancel or pause my sim while I’m away for a year or so. whatever way is easier cancel or move to pay as you go. I’ve tried everything on the website.

Resolved! Bill

I have paid this months Bill twice . Also I want the 2nd phone number **personal details removed** on my account, I want it removed. Thank you Miss Jacqueline Cant

Resolved! Volt mega guide

Do you have to pay extra for. Volt?

Resolved! £150 recycle offer

I inadvertently threw out my voucher that came with my new phone for the additional £150 recycling, does anybody have a copy of theirs I can take a look at? I understand I will need my order number or reference number for it to be processed but didn'...

Voicemail from Austria

Anyone know how to access UK voicemail from Austria. Yes, I tried 901, +44901, 0044901, 1780. None connect, all get Austrian operator. CS useless of course.

Resolved! Keep My Old number

How do I keep my old number

Resolved! Cancelling part of my Monthly Direct debit

Can someone let me know how to Cancel part of my Monthly Direct debit as I only have one number under this monthly payment.

Resolved! Phone has been disconnected from the network

Can somebody help me please restore my connections as I can’t ring 02 as my phone won’t ring out

Resolved! Data Package

Hi,Back in November 2021 I took out a phone deal with Mobile Phones Direct with the S21 5G 160 Gb with O2 for 24 months. On looking at My Bill the data seems to be split, with 100Gb expiring on the 17th of this month and the remainder, 60Gb later in ...

Resolved! O2 sim card

Hi I have just phoned o2 yesterday to give them my pac number and I have given them my number that I want to keep. From virgin media just to see when do you put your o2 sim in as I am still yous in my virgin media one and I am not sure when you put y...

O2

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