Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I cancelled my account 3 months ago and O2 keeps sending me bill. They even logged me out

I cancelled my account 3 months ago, paid all outstanding fees and O2 refuses to close my account. I got in touch with them 2 times already in the 2 occasions they tried to continue charging me. Both of them I got emails confirming my account was goi...

Resolved! New Tariff

I had a call from an O2 person on The 31st May offering to move my current contract cost of £19.64 to £15 per month for 12 months for 25gb data but today recieved an email saying my new contract starts today for 25gb for 24 months for exactly the sam...

Bill

Why is my bill so high when switched to o2

Resolved! trying to pay outstanding bill after account closed

I transferred to another provider - they said they'd deal with all outstanding bills, but they haven't. You're now threatening me with a debt collection agency, so I'm trying to pay the outstanding amount (even though it should already have been paid...

Crown Communication Ltd.

Hi everyone. I got cold called last week about an upgrade and moving to o2 from this company. Everything seemed ok and they’d say they’d waive the 6 months I have left on my contract. I had a call back confirming order. There was no communication for...

Resolved! No 5g liverpool city centre

Hi, I get that my pay monthly samsung A33 isn't going to get 5g where I love in Dorset, but I'm not getting it on the albert dock in Liverpool city centre either. The sim is new, latest software installed and rebooted. Still only 4g. Thanks.

Resolved! Leaving o2

So I’ve got a new contract with Three and I’ve requested a PAC to keep my o2 number, by doing this does it mean my o2 contract will be cancelled since Three notified them of the PAC. Also if so, will my tariff also be cancelled or will it just be my ...

Resolved! Sim only deals

So I’ve just acquired a pay monthly sim so when it arrives do I pay the bill then or is there a set date I must pay by?

Resolved! Roll over

Does my unused data roll over? How do I know how much is on my package & what remains?

Trouble making and receiving calls

Hi I regularly have trouble making and receiving calls on my redmi xaomi 11... Any ideas? I've checked all the normal trouble shooting problems and none of them are working.. any ideas??

O2

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