Hi everyone,Yesterday I seen my bill and I was like wat the hell.The
bill went up literally £2.60pm due to inflation.So I requested a pac
code.And I got a call bout 1/2 later from o2 retentions team.Asking did
I receive my pac code and why did I requ...
Hi anyone know an easy way to get in touch with the retention team?Im
due an upgrade and sadly most of time when I ring I get put through to
platinum and to be honest they can’t really do me a deal.and when I
suggest a pac code they say we are really...
Hi everyone,I have a pay and go sim registered on my name which I got
for a friend.He got his phone stolen,asked me to get it blocked which I
did.I phoned up customer services to get a new sim sent out to get his
number back.When I spoke to someone,I...
Hi everyone,need advice on best way to contact o2.Im not looking to make
a complaint,I contacted o2 on Friday to get a new sim only deal to beat
the price rise.The girl I spoke to actually tried to offer me less data
for more money.I told her your ac...
Hi everyone,as i highlighted thankfully i got sorted.Last night i
planned to pay for the phone i got on refresh,to go on a sim only
deal.Simple i thought,lol.Got put through,spoke to a girl,told her i
wanted a sim only deal.Naturally she explained i ...
I think in my opinion a randomised lottery is best.First come first
served can be tricky and wen you have people using bots and stuff it’s
not good.I remember queuing up online for hours to get a ps5 not good
like.If anyone has better ideas Im more t...
Nice one,I genuinely don’t know.My last upgrade was done through a 3rd
party,been part of platinum for years and I’ve many conversations with
some of the brilliant people who aren’t platinum and they give me a deal
that I can get elsewhere without tr...
I ring the 402 number but platinum never seems to want to do me a
deal.Always end up getting one by speaking to agents who want to keep me
as a customer.The retention team contacted me and I was
delighted,platinum just makes the excuse can’t do much ...
Hi I was looking the retentions number not platinum.They never do
anything for me and expected me to pay the fee to leave while retention
waived it no questions asked.Retentions offered me a deal I couldn’t
refuse.been with o2 over 15years