About Charlieboyoo

Charlieboyoo · 26-06-2024

Hi everyone need a bit of help advice,got compensation from o2 received a text confirming I received a credit note will see it on my next bill but I haven’t and can’t see it!if they take a direct debit out I will have to go to the ombudsman for lying...

Charlieboyoo · 20-04-2024

Hi everyone must say things have definitely got worse since the merger with virgin media.Im a platinum customer which means zilch now, been a loyal customer for years but I think this is the final straw. I have a few complaints in about the service a...

Charlieboyoo · 21-03-2024

Hi Everyone,been having a few issues with o2 customer services trying to sort something and they kept sending me in circles,putting me on hold.then telling me I’m in contract and I can’t do anything.Im not in contract,I can upgrade and I’m eligible t...

Charlieboyoo · 27-12-2023

Hi Everyone,just noticed today that the back of my iPhone glass is cracked.Not sure how always been in a case like.But was wondering anyone had an idea in cost for fixing?going to the Apple Store in the morning but I’m seeing figures online that are ...

Charlieboyoo · 16-12-2023

Hi Everyone totally confused got a random text from 901 telling me my account Is locked for 30 mins. anyone know why?no one has tried to ring me like

Charlieboyoo · 27-06-2024

I did receive the text plus they told the ombudsman that they done there lot part.I received my bill on Tuesday and no sign of credit.Even wen I checked online

Charlieboyoo · 27-06-2024

Well it was throughout the ombudsman my compensation is due so I’m not living in cuckoo land.I waited 8 weeks no response got the deadlock letter due to o2 not getting back to me in the 8 week timeframe and the case was resolved with an offer and I a...

Charlieboyoo · 21-03-2024

I’m not surprised like,typical crap lol.I will,just have to see what’s the best network for signal.

Charlieboyoo · 21-03-2024

Oh I know,I was wondering if anyone is having the same issues.

Charlieboyoo · 30-12-2023

Just thought I would update,Apple came back with £559 and they told me the phone was worth £600.Thankfully the phone is covered by my house insurance and they have been pretty sweet.I just had to tell what happened and naturally I explained what Appl...

O2

User Statistics

User Activity

Credit note not appearing on bill

Useless customer service,complaints ignored

Does o2 care about complaints?being ignored

iPhone 14 Pro Max damaged back glass

Got a 901 message and saying my account is locked

Re: Credit note not appearing on bill

Re: Credit note not appearing on bill

Re: Does o2 care about complaints?being ignored

Re: Does o2 care about complaints?being ignored

Re: iPhone 14 Pro Max damaged back glass