O2 Billing text scam?

[johnboy68]

Got weird text from +447793025905 telling me as follows

"O2:We are unable to process your latest bill. In order to avoid disconnection, Update you o2online billing via [URL removed]

O2"

The part in italics is a clickable link on the message.

I suspect scam?

[nimrod01]

I received this scam text today, "We were unable to process your latest bill. In order to avoid fees, update your payment information via:  <Link Removed>. The link takes you to apparent genuine o2 log in page where it requests all details, including telephone number and credit card details. I got so far as to opening credit card input and stopped, suspecting it to be fraudulent. I pulled out and didn't submit details. 

The problem is o2 are not answering telephone Enquiries due to Coronavirus emergency, so I was unable to  check on authenticity of this request, I can only assume it's a phishing attempt to obtain Credit Card details. The telephone number of text sender was +44 7385 5663228

I suggest it be reported immediately to City of London Police: 

report@phishing.gov.uk 

[jonsie]

It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

[T0mat0]

I had a text today 27/4/20 from 07392 040175 saying

O2: We were unable to process your latest bill. In order to avoid fees, update your payment information via: https://o2.uk.bill963.com/?o2=2

I did not click on the link, as this certainly seems to be the same scam

[jonsie]

It is, they use multiple numbers to send these texts @T0mat0 

[T0mat0]

Deleted and number blocked. Reported to o2

[Cleoriff]

Good call @T0mat0 

[jonsie]

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@T0mat0 wrote:
Deleted and number blocked. Reported to o2

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[CamelotCat]

Hi.  I received the same scam text yesterday.  Guessed it was a scam so haven't followed the link of provided any details, but wanted to report it and o2 aren't taking calls.  I don't know how to forward the text so, having found the Community on o's website, this is my reporting! 

For info, the number used by my scammer was 07385 265909.  i shall now delete the text.

Cat.

[Cleoriff]

@CamelotCat 

Forward the text to 7726. It's free.

[EHy]

Received similar message and was fooled because my credit card expiry date has just been updated so it was quite feasible that payment would be blocked. I have not input any new details so am I OK? No viruses downloaded by clicking on link???