cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Billing text scam?

johnboy68
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Got weird text from +447793025905 telling me as follows

 

"O2:We are unable to process your latest bill. In order to avoid disconnection, Update you o2online billing via [URL removed]

O2"

 

The part in italics is a clickable link on the message.

 

I suspect scam?

Message 1 of 55
190,903 Views
54 REPLIES 54

numpty
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Hi All

 

Just wanted to let you know I also received a scam text today from 07385 759925. I knew it was a scam as my last payment has just gone through and I compared it with a genuine text I received from O2. I have reported to 7726.

Message 21 of 55
4,058 Views

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Thank you
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 22 of 55
4,056 Views

KierenIredale
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:


Text says unable to process your latest bill.
My bill isn’t due.
I ordered an iPad and payment taken.

Message 23 of 55
3,993 Views

jonsie
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:
Message 24 of 55
3,988 Views

Sha123
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Received a message from +44 7824 859228

O2: We were unable to process your latest bill. In order to avoid fees please update your payment information via: <Link Removed>  Looks dodgy so am going to delete the text.

 

Thanks, S

Message 25 of 55
3,933 Views

Cleoriff
Level 94: Supreme
  • 122923 Posts
  • 826 Topics
  • 7469 Solutions
Registered:

@Sha123 

Yes it's a scam doing the rounds. O2 would never send a text asking you to update personal info.

Veritas Numquam Perit

Girl in a jacket
Message 26 of 55
3,928 Views

jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:
Message 27 of 55
3,924 Views

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Sha123 wrote:

Received a message from +44 7824 859228

O2: We were unable to process your latest bill. In order to avoid fees please update your payment information via: <link removed>  Looks dodgy so am going to delete the text.

 

Thanks, S


As you can see from the thread you posted on, it's obviously a scam.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 28 of 55
3,923 Views

Glyngcbp
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
I have had the same scam but didn’t realise and entered my user name and password into the link window! My husband told me to immediately change my password and block the number which I did. Is it enough??
Message 29 of 55
3,832 Views

jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

Yes you did right by changing the password immediately. That should be enough but keep checking My O2 and your associated bank account.

Message 30 of 55
3,829 Views