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Level 1: Joiner
Posts: 1
Registered: ‎14-10-2013
Accepted Solution

O2 Billing text scam?

[ Edited ]

Got weird text from +447793025905 telling me as follows

 

"O2:We are unable to process your latest bill. In order to avoid disconnection, Update you o2online billing via [URL removed]

O2"

 

The part in italics is a clickable link on the message.

 

I suspect scam?

Posts: 115,806
Topics: 571
Solutions: 15,917
Registered: ‎04-04-2012

Re: O2 Billing text scam?

[ Edited ]

@johnboy68 

Use this secure link to login to your MYO2 and check your bill https://accounts.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Posts: 99,224
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Registered: ‎14-01-2013

Re: O2 Billing text scam?

@johnboy68 

So do I. The number has nothing to do with O2 so I hope you didn't click on any links

https://community.o2.co.uk/t5/How-to-Guides/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-st... 

Best of luck and welcome to the community Welcome

*The Game Is On*

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Level 33: Firestarter
Posts: 6,824
Registered: ‎03-08-2018

Re: O2 Billing text scam?

Hey well done popping in to the o2 community forum 👍
@johnboy68
Definitely looks like a scam.
Stay safe and best wishes TallTrees


Community Manager
Posts: 7,526
Registered: ‎18-02-2016

Re: O2 Billing text scam?

Thanks for letting us know about this one @johnboy68. Please follow the above advice and I'll report this internally to the fraud team. 

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Level 1: Joiner
Posts: 2
Registered: ‎28-03-2020

Re: O2 Billing text scam?

[ Edited ]

Hi, i had a text today from +447748349240 saying:

 

O2: We were unable to process your latest bill. In order to avoid fees, update your payment information via: <Link Removed>

 

I think this is a scam can anyone help and advise please and no i have not clicked on that link.

Posts: 115,806
Topics: 571
Solutions: 15,917
Registered: ‎04-04-2012

Re: O2 Billing text scam?

@Hufflepuff99 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,058
Topics: 580
Solutions: 4,253
Registered: ‎04-01-2009
Level 1: Joiner
Posts: 2
Registered: ‎28-03-2020

Re: O2 Billing text scam?

thank you
Level 1: Joiner
Posts: 2
Registered: ‎31-10-2017

Re: O2 Billing text scam?

hi folks just had a text from the following number +44 7470 158339 saying the following 02: we were unable to process ypur latest bill in order to avoid fees please update your payment information

can anybody tell me if this is a scam please