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O2 Billing text scam?

johnboy68
Level 1: Joiner
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Got weird text from +447793025905 telling me as follows

 

"O2:We are unable to process your latest bill. In order to avoid disconnection, Update you o2online billing via [URL removed]

O2"

 

The part in italics is a clickable link on the message.

 

I suspect scam?

Message 1 of 55
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jonsie
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As long as you entered no details you will be fine

There is no virus attached

Message 41 of 55
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Chris000000
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+44 7385 764604

O2: We were unable to process your latest bill. In order to avoid fees, please update your payment information via [mod edit: removed to ensure safety]

 

Phone number lookup is from Russian Federation (Altayskiy) region

Message 42 of 55
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Cleoriff
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@Chris000000 

Yes it's a scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

 

Veritas Numquam Perit

Girl in a jacket
Message 43 of 55
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Nats098765
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I got the same message, clearly a scam from this number: +44 7379509165

Message 44 of 55
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MI5
Level 94: Supreme
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@Nats098765 wrote:

...........clearly a scam 


Correct, it is.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 45 of 55
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Lyndzi
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I had the same dodgy spam message this afternoon from this number +447341958465 I suspect this is a scam but not sure how I report it?
Message 46 of 55
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gmarkj
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Advice given above, but repeated here:
Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 47 of 55
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Shanico71
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Hi

 

I've had 2 of the same texts from the following numbers - I have blocked.

 

07827873527

07900084741

Message 48 of 55
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MI5
Level 94: Supreme
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@Shanico71 

Can you also forward the texts to 7726 for free please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 49 of 55
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Ratch86
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Hi
I just received a text from this number: +44 7310 900453
Saying:
“ [O2]
Your services have been suspended as we could not debit your monthly bill.
Recover your account securely at the link provided here...”

I’m assuming it’s spam as I’ve been with o2 for over 15 years and my billing details haven’t changed but wanted to make o2 and others aware incase it happens to someone who clicks the link.
Message 50 of 55
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