Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Brexit

How will Brexit affect roaming charges .

Resolved! Bills

My device contract ran out august 2020. I continued with a data/ text / minutes plan etc for 18 months. However , I decided to upgrade my phone . I’ve just realised that I now might be hit with two bills every month, or will my new contract take plac...

Resolved! Cancel an unused extra line

Hi. I've added an extra line to my contract for my daughter to use, following advice from an O2 advisor to save me money. I gave my daughter a phone with the sim card only to find out her mother has already got one for her. There has been no use of t...

Disney+ makes bill too high?

Hi there,I recently took out O2's offer of 6 months of Disney+. I'm an existing customer so the deal was as I understood it that I had £2 taken from my bill each month, essentially making Disney+ £3.99 a month for 6 months instead. However I've just ...

No Internet on iPhone XR -- what's the correct APN?

Hi, For a few weeks now I've not been able to get any internet access on my son's iPhone XR -- fortunately Wifi still works as does calls and SMS, but have tried everything: replaced SIM, checked APN settings and refreshed network. Apple ran dianosti...

upgrade and number

hello, so ive just upgraded to iphone 12 pro and it should be coming in the post within two weeks. will it come with my current phone number on a new sim or do i need to put my current number onto the new sim that it comes with? many thanks

O2 roaming charges from 1st Jan

Does anyone know what is happening re roaming charges from 1st Jan. Thank you

Monthly payment for additional sync

Can I cancel a monthly sync payment on my account online without calling o2

Mobile data

I have recently made an insurance claim as my phone was lost. The new phone and SIM card have arrived but the for some reason the mobile data just will not work. I can use texts and calls but not data. I’m paying for data and not receiving it and I’m...

When and how to cancel my O2 Pay Monthly Contract

I want to just clarify that these FAOS dont actually discuss the way that 02 deal with you, i couldnt even get a PAC code from them, nor did they help me in any way of leaving 02 and my contract but insisted on rambling why i should stay, firstly the...

O2

Forum Posts