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on 20-08-2019 13:19
Thank you

Solved! Go to Solution.
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on 23-08-2019 09:42
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on 23-08-2019 09:54
Hi, just to let everyone know, I have just received an email with a tracking number for DHL.
Delivery expected today betwenn 12.30 and 1.30pm.
I ordered my mine on the 15th. I think everybody will get theirs today. The 02 website has them in stock for delivery next working day so it's just a matter of time.
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on 23-08-2019 10:10
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on 23-08-2019 10:10
@DennisElbow wrote:Hi, just to let everyone know, I have just received an email with a tracking number for DHL.
Delivery expected today betwenn 12.30 and 1.30pm.
I ordered my mine on the 15th. I think everybody will get theirs today. The 02 website has them in stock for delivery next working day so it's just a matter of time.
@DennisElbow You will get yours today as you have a delivery time. However people shouldn't pay any attention to what is showing in the shop as the stock system isn't live, therefore many will be disappointed...
Veritas Numquam Perit
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on 23-08-2019 10:17
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23-08-2019 10:41 - edited 23-08-2019 10:45
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23-08-2019 10:41 - edited 23-08-2019 10:45
I can confirm I didn't get a dispatch e-mail but it was out for delivery and is in my hands as we speak.
It was delivered via UK Mail (DHL)
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on 23-08-2019 11:26
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on 23-08-2019 11:31
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on 23-08-2019 12:23
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on 23-08-2019 12:23
i went for aura black too. Still no email or text im just keeping an eye out for courier.
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on 23-08-2019 12:25
Spoke to 202 and web chat and they said it is awaiting despatch???
What was the point in pre-ordering?
Really not happy with O2 and it's shambolic delivery system!
🤬🤬🤬🤬🤬
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on 23-08-2019 12:41
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on 23-08-2019 12:41
i've spoken to an advisor via webchat and a customer service advisor on the phone, he said he has sent it to the back staff to see what is taking so long but my account is showing its not despatched. I dont get the point in pre-ordering. I ordered on the 8th august for delivery today.

