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No Network

Liz19
Level 1: Joiner
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I have no network coverage for 24 hours - please advise ?

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TallTrees
Level 50: Versatile
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Hi @Liz19 

Welcome to the o2 Community forum 

Try here

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

This may help you 



HAPPINESS IS BEE SHAPED

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Enlli
Level 66: Unequalled
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https://status.o2.co.uk/

You might also like to download the My Network App and register for updates in your area

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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gmarkj
Level 66: Unequalled
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No calls, texts or data (outside of WiFi) @Liz19 

You might have a sim card failure.

See if any of these helps:
Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Other things - are all your bills up to date? Have you tried your sim in another phone? Or another sim in your phone?

If all else fails, you can get a new sim card by visiting your local o2 store (take photo ID) or by calling customer services on 0344 809 0202 or  0800 081 0255 - and you can call the second for free using Skype ( Guide: A Guide to Skype ).

Using customer services will mean the new sim is posted out to you, so it might take a few days to arrive.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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