Making and receiving phone calls

davef1 · ‎27-06-2024

I currently cannot make or receive phone calls from my Samsung A25 phone, when I try to make a call it says

Not registered on Network

This is the same for Messages as I cannot send or receive messages either

TallTrees · ‎27-06-2024

Hi there @davef1

Is there something wrong with your sim?

HAPPINESS IS BEE SHAPED

MI5 · ‎27-06-2024

@davef1

Pop in store with photo ID and ask for a new sim.

Also check:

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Making and receiving phone calls

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