Solved: Credit refund

alanrobinson999 · ‎27-06-2024

Hello,

I have £20.64 credit on my account no. [removed]. Please can you guide me to receive a refund into my bank account.

Regards,

Alan

[mod edit: we've removed the account number as these posts are publicly viewable. Thanks]

MI5 · ‎27-06-2024

@alanrobinson999

See guide https://www.o2.co.uk/help/account-and-billing/refunds

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

TallTrees · ‎27-06-2024

PLEASE REMOVE YOUR PERSONAL INFORMATION THIS IS AN OPEN FORUM

@alanrobinson999

Use drop down arrow top rh corner EDIT

****FLAGGED*****MOD

HAPPINESS IS BEE SHAPED

TallTrees · ‎27-06-2024

Go to MYO2

Billing and payments scroll to request refund @alanrobinson999

HAPPINESS IS BEE SHAPED

MI5 · ‎27-06-2024

@alanrobinson999

See guide https://www.o2.co.uk/help/account-and-billing/refunds

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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