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Where is my phone

EmmaWyatt
Level 1: Joiner
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on ‎27-06-2024 13:27

on ‎27-06-2024 13:27

Failed delivery attempts twice this week and now dpd say they are returning my new device to you yet I am already using and paying for my new tariff. I am not in the house Monday - Friday before 4pm so need a delivery after this point. Please can someone confirm where my new phone is and when I will receive it. 

thanks 

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MI5
Level 94: Supreme
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on ‎27-06-2024 13:37

on ‎27-06-2024 13:37

@EmmaWyatt 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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