on 28-06-2024 09:11
hi, i cannot use my phone or connect to any network. i cannot even phone o2 as its saying i have no network connection. this has only happened since changing my monthly contract. i want to pay my bill and i cannot do that its as if the phone is not in usage since change over
on 28-06-2024 09:15
Borrow a phone or use Skype to contact O2 Guide: A Guide to Skype
You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
Guide: How to find help & contact O2
Veritas Numquam Perit
on 28-06-2024 09:34
Once you get things sorted do seriously consider paying by Direct Debit. You may well save yourself a lot of hassle in future.