cancel
Showing results for 
Search instead for 
Did you mean: 

Phone

tinsel
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

hi, i cannot use my phone or connect to any network.  i cannot even phone o2 as its saying i have no network connection.  this has only happened since changing my monthly contract.  i want to pay my bill and i cannot do that its as if the phone is not in usage since change over

Message 1 of 3
210 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 127788 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@tinsel 

Borrow a phone or use Skype to contact O2 Guide: A Guide to Skype 

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
207 Views

Enlli
Level 69: Guiding Light
  • 8924 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

Once you get things sorted do seriously consider paying by Direct Debit. You may well save yourself a lot of hassle in future.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
199 Views