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SIM card with unknown phone number

Kevin_B
Level 1: Joiner
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Registered:

I have just moved across from Lebara to O2 and ported my number across. All has gone well except the SIM card status shows that the phone number is "unknown". How can i get that corrected?

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Enlli
Level 70: Enigma
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Registered:

Assuming everything is working normally and your number is correct when making calls, you can't if using an Android phone as the number is not written to the SIM. iPhones allow you to write the number yourelf

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Kevin_B 

All you need to do is check and add your number if needed in the RCS message settings.

Open message app, go to settings and either RCS or advanced settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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