Phone

[tinsel]

hi, i cannot use my phone or connect to any network.  i cannot even phone o2 as its saying i have no network connection.  this has only happened since changing my monthly contract.  i want to pay my bill and i cannot do that its as if the phone is not in usage since change over

[Cleoriff]

@tinsel 

Borrow a phone or use Skype to contact O2 Guide: A Guide to Skype 

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

Guide: How to find help & contact O2 

[Enlli]

Once you get things sorted do seriously consider paying by Direct Debit. You may well save yourself a lot of hassle in future.