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Level 1: Joiner
Posts: 1
Registered: ‎21-02-2018
Accepted Solution

Moving to Sim Only from O2 Refresh

Hello, 

 

I'm planning on paying off my device plan, selling my current phone and buying a Pixel 2.

 

Because O2 don't sell Pixel 2, I can't simply upgrade with O2 refresh. I'd like to keep my current airtime tariff or a similar tariff with O2. Does paying off my device plan mean I just move to sim only or do I need to cancel my O2 contract altogether and ask for a sim only? 

Posts: 88,538
Topics: 533
Solutions: 11,467
Registered: ‎04-04-2012

Re: Moving to Sim Only from O2 Refresh

Once the device is paid for it's your choice.
You can continue paying just the airtime as you do now.
Switch to a different sim only deal.
Cancel immediately and leave.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 64: Magistrate
Posts: 12,656
Registered: ‎31-03-2010

Re: Moving to Sim Only from O2 Refresh

@chrisiwebster If you're planning on buying a Pixel 2, paying off your device, canceling the airtime, and going sim only is probably the way to go. If you continue paying the airtime on your current contract with the new phone it will not be considered to still be on Refresh.

I DO NOT WORK FOR O2

Posts: 70,355
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Moving to Sim Only from O2 Refresh

I've always gone sim only and there are usually some good deals to be had.

https://www.o2.co.uk/shop/sim-cards/sim-only-deals?cm_mmc=googleukexpressionlessPPC_Direct_SimplicityexpressionlessSimplicity-O2...expressionless

You also have the option of checking what the other networks are offering but check out the coverage if you choose to do tha

Community Manager
Posts: 5,854
Registered: ‎23-07-2014

Re: Moving to Sim Only from O2 Refresh

Hi @chrisiwebster just wanted to check how you're doing today and if you found the above suggestions helpful? Smiley Happy

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