Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! sim replacement

have recieved replacemant sim as phone stolen,,had device barred but mysim staus is saying disconnected dont understand

Leaving o2 - upgrade to 30 day sim to leave early?

Hi all - I've been on a 12 month rolling SIM-only contract for almost 3 years and in February upgraded my data plan to 50gb, unaware that this meant I was signed up to another 12 months (originally my contract would've ended this month). I called up ...

Resolved! Bill

I have changed my tarriff it costs same as old tarriff just gone for less mins and texts and upped data but now have a bill for £44Why is this I am not happy

Resolved! Samsung S8 camera blurry

I have just got a handset sent to me from O2 insurance. The phone has been working fine for 3 days, however now the rear camera is blurry.I have cleaned the lens too.......anyone else have this issue?

Resolved! turn off voicemail

Samsung J3, 1760 doesn't turn off voice mail...!!! Any easy solutions...?

International number not receiving my texts but I can receive theirs...

I've been trying to contact my girlfriend in Nepal for the past few days via text message. I can receive her texts, but for some reason she cannot receive mine. I call up O2 and they removed the international block and myO2 says I am being charged fo...

Resolved! Specific requirement for a Phone

I am looking to upgrade my phone. I have always been with apple for as long as I can remember but the one thing apple fails badly on is operating in cold weather. I need a phone that will work sub zero. The Land Rover explore is good down to -30, Its...

Resolved! Selling a Device

Is it okay to sell a device on o2 Refresh your currently paying for and get a new one? I know you can recycle it on O2 Recycle as it gives me the option. Or is it currently the property of O2 still and there for should I sell it I'd be breaking the T...

Resolved! O2 open NHS discount

Hi!I've been trying to register for O2 open NHS discount, when I put my NHS email in it comes up with email already registered so I can't get anywhere past that and I uploaded my payslip but it says that national insurance doesn't match and company d...

Resolved! Visiting USA

I will be visiting the USA in mid-November, and I am wondering what the best thing to do is to avoid unwanted costs. I plan to get a T-Mobile tourist SIm ($30 for 21 days), which I think is the cheapest in general. I could put the SIM in my main phon...

O2

Forum Posts