Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Still no signal... pushing 24 hours now!

Signal nearly been down for 24 hours now.... With not a sniff of signal at all. Says mast on my area is fixed, and the node is back up and running. Was awaiting for job confirmation yesterday but theyve probably given it to someone else by now....Tri...

Resolved! compensation

wondering why i still havent had my bill deduction yet for the service going down a few months ago? was supposed to happen in september or something but ive paid the full amount each time still.crappy service from o2 with it going down the other day ...

Top up and misleading £5 bonus credit

Hi - i just got an o2 pay as you go sim, and received an email from o2 saying Top up by10/10/2012to get your £5extra creditThe email promised a £5 credit would be posted within 48 hours. It is now some 96 hours, nothing has credited yet. After 2 chat...

Chat Now online feature: Not working for me?

Prompted to click a button to start. Errr....No button?

Resolved! re signal going up and down or none at all?

Hi I recently posted a question whether anyone had a problem with their signal going up and down dropping calls etc .Just thought id update if you can call it that ! I spoke to someone on webchat last night ( absolute waste of time ) I was told last ...

just sign on a new contract

just sign a new contact, didnt note down the order number, where do i find it again ?

Support says 3G OK, Shop says 3G OK, chat says 3G OK - surely it can't be me

New tarrif and SIM on Friday. Fnally got a phone signal Sunday morning. Still no 3G. Have gone through every test and even got another sim from the shop since "everything is working" allegedly. Guy next to me in the shop - same problem yet they still...

Resolved! Taking long time to transfer mobile number

After getting my PAC code off orange and giving to O2 I got a text 9am on Friday saying they are transferring my number and it can take up to 24 hours.. more than 48 hours later I still have no service on my new phone. I have been resetting it every ...

Resolved! Still No Service on 3G

Almost a day since o2 announced service was back to normal but I still have no 3G service. I cannot make or receive calls, send and receive messages or use the Internet via 3G. I have tried switching my phone off and on but it makes no difference. I ...

Resolved! Refund Remaining CallTime Balance

Morning All, Joined o2 on Friday, topped up £10 and used £5 of it for BlackBerry Service. I will be using it for a week or 2 then switching providers. Worked offered me a discounted SIM only plan which includes BlackBerry service. In short, is it pos...

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