Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 235913 Views
  • 2 replies
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Resolved! O2 Network suddenly withholding my mobile number

Hi All, Bit of a strange one, and had no joy with reporting the issue via the O2 My Network App, so opening it up to a wider audience ..I've got an iPhone 7, and have always had my Caller ID settings to present/show my phone number.As of late, on at ...

Kernow_Mark by Level 2: Apprentice
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  • 21 replies
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Free10 to 21500 non working

Hi. I ordered a sim card off the online page and on the reverse of the sleeve it states 'free £10 if you top up £10'It returns a text with 'looks like this offer isn't for you'Any help?

Pacman786 by Level 1: Joiner
  • 1043 Views
  • 3 replies
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Resolved! Failure of overseas bolt on to work

I have been unable to get data on my overseas bolt on. Despite multiple attempts to sort it out with the gurus, no success. Is this something others have struggled with?

ROBERT1 by Level 1: Joiner
  • 1175 Views
  • 5 replies
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Resolved! Cancelling contrac5

I want to cancel my contract and keep the phone I have now and keep the same number how do I go about doing thatAnd how it I don't cancel now how do I do it when my contract up

Amy1 by Level 1: Joiner
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Resolved! Text Issue

So here's a bit of a conundrum.Husband and I both on O2. He text me today and I never received it. First thing he asked when he got home was did you get my text? (He had won a bowls tournament)Things we have tried.He can call me and I get the callI c...

Cleoriff by Level 94: Supreme
  • 2949 Views
  • 32 replies
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Resolved! Unlocking Phone

I am switching to another network and need to get my o2 phone unlocked, have been asking for weeks but o2 seem to be completely ignoring my requests.Anybody else had problems with this? Any advice?Thanks

ChrisA13 by Level 1: Joiner
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Resolved! O2 inclusive zone

I am curious as to why I have a bolt on for O2 inclusive zone travel... I am in Mexico which is in the list.... And I am being charged for texts and calls... I have sent 2 texts and made 1 call yet have 4 charges for texts.....

Whit2k by Level 1: Joiner
  • 1679 Views
  • 6 replies
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Hi all, I am currently roaming around the US and Canada (...

Hi all,I am currently roaming around the US and Canada (pun intended) and am experiencing the same problems with my O2 travel inclusive zone bolt on...I have a 15GB data package with a new Samsung Galaxy S9 which includes the O2 Travel Inclusive Zone...

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DOCTOR_P by Level 1: Joiner
  • 5781 Views
  • 9 replies
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