Solved: Data in the US

ADavies · ‎19-12-2018

Hi, my data is working for some of my apps but on many others it just does not work. For example, I can use the my O2 app or Facebook but Pokémon go or other games will not load despite my signal remaining strong. Is this normal?

MI5 · ‎19-12-2018

Hi @ADavies

Perfectly normal where location based info is required for gaming.

Some you can alter in settings whilst others will only work in your home region.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-12-2018

Hi @ADavies

Perfectly normal where location based info is required for gaming.

Some you can alter in settings whilst others will only work in your home region.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎20-12-2018

Hi @ADavies, and welcome to the forum I hope the above info answered your question, but if there's anything else we could help you with please do give us a shout. Whereabouts in the US are you? Enjoy your time there!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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