Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249961 Views
  • 2 replies
  • 2 kudos

Resolved! I want to cancel my hot spot SIM. Help Pls

I have brought a SIM card from O2 to use on my hotspot device. And now I don't need it anymore. But I don't know how to cancel it. Can I cancel it via my O2 or do i have to visit the O2 shop?

BenZ by Level 1: Joiner
  • 1663 Views
  • 4 replies
  • 0 kudos

Resolved! Locked Phone ?

I have bought a 12m SIM only contract on O2 (note - not purchased from O2). On trying to port my number to this new contract I was advised by O2 that the number that I was calling from did not match the number that I was quoting to them. The SIM numb...

alecb by Level 1: Joiner
  • 1829 Views
  • 7 replies
  • 0 kudos

Resolved! Bill

Few week ago I ordered my bill.by post but still I didint receive

diana by Level 1: Joiner
  • 1874 Views
  • 4 replies
  • 0 kudos

Resolved! Sim card not provisioned

Help - new sim card, same number put in Moto E5 Play but phonesaying Sim not provisioned.

Anonymous by Not applicable
  • 22579 Views
  • 10 replies
  • 0 kudos

Resolved! Number swap

I have 3 numbers associated with my account. I want to swap 2 of these over because i need the larger data allowance but don't want to to have to change my number. Does anybody know if this can be done?

Cj201uk by Level 1: Joiner
  • 1516 Views
  • 3 replies
  • 0 kudos

Resolved! Suspicious number for Voicemail

Recently the number that calls to advise me of Voicemail has bizarrely changed into 07802 000000 which actually reports as suspicuious or spam activity. I have tried to speak with o2 about this but they advised me to take it to my local store - Wimbl...

Lorenzo by Level 2: Apprentice
  • 6591 Views
  • 11 replies
  • 0 kudos

Resolved! Age Restrictions

Any idea why I've had to request this be removed twice? I've been a customer since 1999 I think I'm old enough

Djn1982 by Level 1: Joiner
  • 2263 Views
  • 8 replies
  • 0 kudos