Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I would like to request my PAC Code

I would like to get my PAC Code to change my number over to a different netwrok.

Still cant redeem my Netflix offer. What is going on?????

21 days in for me now and no email about my offer. Also tried doing it manually through the supplied link in other posts with no joy. Goes through the verification and says go to netfix and the offer is automatically added but nothing happens or gets...

Why can't I purchase more than one item at a time online?

Not applicable

Network settings

I have a new, unlocked iPhone. I have inserted the sim and applied any updates, but it is not connecting to your network. I cannot make or receive calls or texts. I have removed the sim and reinserted it.

Resolved! Charged £4.50 a week subscription to zapwin

I'm on a pay monthly contract with o2 and I just recieved this text :FreeMsg: Thank you for subscribing to www.zapwin.com for £4.50 every week from Wahoo Limited until you text STOP to 83463. HELP? 03300538652At first right I'd say it was a scam and ...

Resolved! RESIGNATION

Hi, I have left the UK, I have tried to contact O2 by email but any attempt ended in a failure.So, if someone here could help to proceed with the blocking of my phonenumber and stopping the service contract, it would be a great succes. I do not want ...

Resolved! Which bolt-on for Jordan

I'm travelling to Jordan, and wondered whether O2 had a roaming agreement with this country. I've signed out of O2 Travel as Jordan wasn't listed as one of the countries included in this bolt-on. I've also provisionally signed up to "O2 Travel & High...

Resolved! I am trying to change my bank details and name

I am trying to change my banks details over and my name but it wont let me do it on my account. The name is going to be different so it is says it I have to contact someone. Please cna you help. I need it to stop the payments coming out of this accou...

Resolved! O2 continued debiting me after phone paid and lost access to 3G when changed contract

Carphone Warehouse told me today that I was still paying the cost of my phone with O2 even 5 months after paying it off. I changed my contract to Sim only and now my 3G is no longer working. Would it be possible to 1) get refund for overpaying my pho...

Resolved! No service

HI, I received a text saying my service would be disrupted from the 5th-8th of February, it may be the 9th now? Will I get a reduction in my bill for this? I have not been able to make or receive calls, unless I go to a different area?

O2

Forum Posts