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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 402614 Views
  • 2 replies
  • 2 kudos

Resolved! Demon games

I have had charges for demon games and have had not signed up to it. Can any one tell me how to stop this please?

Pete6969 by • Level 1: Joiner
  • 3894 Views
  • 2 replies
  • 0 kudos

Resolved! Crap service

Word of warning: 02 will never help you. I have had problem after problem and been lied twice now. Disappointment doesn't even come into it after being a customer for over 10 years, and all they say to me is 'it'll cost this much'.....total cowboy sh...

Anonymous by • Not applicable
  • 10950 Views
  • 37 replies
  • 0 kudos

Resolved! Changing direct debit

Hi I would like to change my direct debit how do I go about this.

dv by • Level 1: Joiner
  • 1383 Views
  • 4 replies
  • 0 kudos

Resolved! Purchases

I have requested through text message for the add on purchase option to be closed on this account and at the moment it is still live. Can you please turn it off as I do not want bills of £80 per month thanks

Angela by • Level 1: Joiner
  • 1294 Views
  • 4 replies
  • 0 kudos

Resolved! Issue with upgrade contract

Hi, I've had issues with an upgrade I took during January and was wondering if anyone could help/advise. My initial phone was bought from Carphone Warehouse with a 2 year contract that ended 17th February 2019. At the beginning of January I decided I...

Resolved! Japan

I'm travelling to Tokyo next month and am seeking any advice on using my iPhone 8 with monthly sim only. I'll be there for 2 weeks and not sure what to do for the best. I won't need it a lot but some data would be very handy for messaging my daughter...

PiedPiper by • Level 5: Ponderer
  • 7455 Views
  • 6 replies
  • 0 kudos

Resolved! stolen mobile

I had a contract HTC one phone from o2, after I upgraded I kept this phone and had it unlocked to use as a spare. It has been stolen, I have the IEMI number can I get this phone blocked now, if so how

Resolved! contract

Good Mornig , I would like to know  when My contract is finishing 

Resolved! Moving Airtime Paln

HiWhen I signed up for my O2 Refresh,was told that I was on flexible airtime plan and can change If I feel according to my usage. Just wanna know what happens to my O2 Open Discount ? do I loose it or still keep it ? If so whom do I contact to make c...

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