Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Reactivating a SIM Card with personalised code

I have to reactivate my SIM as I had my phone blocked when I believed that it was lost. The phone has since been found and I want to reactivate my SIM.How do I do this please? I am on an Sony Experia Android phone. Many thanks. C

Resolved! LOST SIM

Hi I've lost my sim card, Can I get new one ?

Resolved! O2 refresh - Extra payment question

Hi all, I have one month unitl I can upgrade on o2. 12 months into my refresh contract. I pay £33 per month for the device plan. If I were to go into an o2 store today, and pay an additional £33 to the device, could I upgrade today, instead of waitin...

Resolved! iPad contract ends 16th November and I don’t wish to continue

I have a phone and iPad with O2 my iPad contract ends on the 16th of November I don’t wish to continue with that as I’m going to tether my iPad from my phone how do I cancel that using the online app

Resolved! An embarrassing question

Well, 2 questions to be honest. I'm new to Smart mobile phones & monthly contracts; please can someone tell me what the 'unlimited minutes' mean? Does it mean I can ring any mobile number, regardless of which network they're on, or is it just to O2 p...

Resolved! Help with a new contract and phone

Hi, so ive been with 02 for...15 years, and Im feeling like im not getting a very good deal, my contract goes up £10 every year and thats not cool! Does anyone have any tips on how to get a good deal? Do i speak to someone instore for a better deal o...

Resolved! WiFi calling

When using WiFi calling can you call landlines or only contacts on WiFi?

Resolved! Problems with applying my unidays discount

Every time I try and apply my unidays discount it doesn't I'm doing what it says and still doesn't work.

Resolved! Cancelling Contract with O2 and starting another O2 contract

Hi, I have just bought another pay monthly phone (which is O2), and I currently have a pay monthly one with O2.When my new phone arrives which is a new contract, how do I cancel my old pay monthly contract but keep my mobile number for my new phone -...

Resolved! Roaming

Do I need to contact O2 to activate roaming before I go abroad? Or is it automatically switched on?

O2

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