Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Is there a way I can change the date the money comes out my account?
I upgraded early. I decided to go for Iphone for since I had many problems with my S8+. I put the order through on 09/08 I received it on 12/08. I rang or to see if they would exchange it for another but they refused. They also count the 14 days from...
Hi, I’ve received a notification from my bank today that two new direct debits have been set up on my behalf from o2. My normal 2 DDs are still set up, why would they set up a further 2? Thanks!
I still have a high amount to pay on my device plan, how can I pay this off before the end
Hello. I'm new here and not too tech savvy so patience please. I have a good cheap sim only contract but I want to change my phone. O2 don't have what I want. Can I buy a phone somewhere else and keep my contract with o2? Would o2 still move my conta...
I am in Reunion which is listed as EU with O2 and can’t get mobile roaming. Have changed settings as suggested on here and by O2 in the help but still nothing. Using iPhone 8 Plus with sw 12 version. Any help appreciated
I've verified my work email address but at the stage where I'm ready to apply discounts, I get this error
Hi. I’ve been abroad for the last three months and have turned my Uk number off. However I still got charged very high. Would it be possible to check this? Also I will be away for few more weeks so would it be possible to mute my number during this t...
Hi there - I'm not really techy or geeky - so please excuse what may be a dumb question ... but: How do I get itemized bill details ? I need to view my past 2 months calls ...
Hello!It has happened yesterday for the first Time. I have my O2 number for nearly 8 years. My husband was trying to call me and someone else answered , sounds like an indian guy, didn't say anything else apart of hello, hello, hello though..I called...
