Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 253775 Views
  • 2 replies
  • 2 kudos

Resolved! No sevice again

What is it with o2 they are supposed to be the best provider for mobile's and yet again when i really need ny phone there's no signal again, This is the second time everyone know's about the last time. It's time o2 got there act together or there are...

Anonymous by Not applicable
  • 1056 Views
  • 1 replies
  • 1 kudos

Resolved! Don't understand Pay & Go tariffs?!

I don't use my mobile much and for many years I have had O2 Pay & Go which I just top up as and when I need it. My friend wants to do the same but we are confused by the tariffs on offer on the Pay & Go page. She doesn't want to commit to paying a mo...

Anonymous by Not applicable
  • 1229 Views
  • 3 replies
  • 0 kudos

Resolved! Pay monthly bill

my mum just got a 61 pound bill in but i still have my minutes and texts and data left,i have not gone over this month and my bill is only usually 26 pound a month,where has this extra charge come from?

Anonymous by Not applicable
  • 1046 Views
  • 4 replies
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Resolved! o2 sim swap...now i have two numbers? confusing!!!

Hi all.. just recently done a sim swap from my old sim to my new iphone micro-sim but now whoever i contact they say i have a new number that shows up when i message them so im guessing i have two number on one sim? i'm sorry if this does sound confu...

Anonymous by Not applicable
  • 9495 Views
  • 7 replies
  • 0 kudos

Resolved! Unable to view my bill on-line or via app

Hi all,I don't think I'm the only one, but is there anyone else that finds that they cannot view there bill online. You contact support and after they try to sell you more air time, (actually all I want to do is see my current air time) your password...

Anonymous by Not applicable
  • 12090 Views
  • 14 replies
  • 1 kudos

Resolved! PAC code....

I am nearly at the end of my contract. I've taken up a new contract from t-mobile.I've been trying for last 3 days to get hold on O2 customer service but after holding up for nearly an hour everyday, I hang up. Is there any alternative way to get PAC...

Anonymous by Not applicable
  • 3988 Views
  • 5 replies
  • 0 kudos

Resolved! Bill due to come out on 9th - Not Taken!

My o2 bill was due to come out on the 9th October, but as of this morning it still hadn't been taken. I rang the payments department at o2, and they said the payment wasn't declined or anything as the direct debit wasn't even requested, the fella see...

Anonymous by Not applicable
  • 4780 Views
  • 7 replies
  • 0 kudos

Resolved! payg and pay monthly

hi ive just purchased a contract phone, but wanted to keep my old pay and go number, so i submitted a form on the 02 website, but now both sims are allowing me to make calls, but the pay and go sim doesnt have any credit please help confused as what ...

Anonymous by Not applicable
  • 639 Views
  • 1 replies
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Resolved! Changing registered card details for making top-ups via mobile

The card I use to top up my phone expires this month. I'm wondering how to change the details in order to keep topping up by card.Is it just a case of putting in the new details the first time I top up with it, and it will then remember it and allow ...

Anonymous by Not applicable
  • 3172 Views
  • 3 replies
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No data roaming

Hi,I arrived in Korea on Sunday and my data roaming was working. I switched off the data roaming and then turned it back on again, but now it's now working.The settings are idata.o2.co.uk and vertigoI can't chat on the computer or my phone for some r...

Anonymous by Not applicable
  • 1586 Views
  • 4 replies
  • 0 kudos