Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Phantom voicemails with voicemail off

Ever since I moved to O2, and ported my existing number in, I've been regularly getting weird voicemails. The odd thing is that voicemail is off, I have set a PIN, am now using Call Alert, but I am still getting these phantom voicemails even when my ...

Resolved! Data sharing

Hi there, I have 3 devices on my 02 account and all show within the data sharing eligibility, but i can not find anywhere on how to select which one is the main one and to actually share the datas. I'd rather not have to phone CS.

Resolved! Invalid sim

my phones sim has become invalid for no reason, does anyone else have the smae problem and founs a solution

No signal in Aylesbury

Anybody else having this issue? It is affecting me, my wife and sister in law for around 3 months or more. O2 said it is congestion but I can’t hardly send text messages or make calls.Thinking of leaving o2. Anybody know if you can end a 12 month con...

Resolved! Refresh

Hi I am currently on a o2 refresh contract I need to upgrade early and I’m quite happy to pay what’s left on my contract I’m currently applying for a mortage and we wondering if o2 would do another credit check that would go on my file?

Resolved! Missing Sim

Im new to O2. I got my new phone with my 24 months pay monthly contract all together in one box. But there wasn't any SIM card in the box. I got a new O2 phone number but I can't use my new device without a SIM. What should I do? Can the O2 posting m...

Resolved! I need to replace a damaged sim

How do I replace a damaged sim

Resolved! Delivery address

I am expecting my new phone on Monday and have just realised that they will not leave in my safe place. Delivery time is 8am-10pm, I am in work 8-4 so would like to give 2 delivery addresses depending on delivery time. Is this possible??

Default

Hi All, This looks like the right place to seek help. So last year someone rang me up from O2 asking if i would like a tablet on contract, as my mothers birthday was coming up I thought sure why not. I think it was about £15 p/m. One of the main reas...

Resolved! Unlocking

I submitted a request on Monday to unlock my phone, I have chased it up online chat but no one will confirm when it will get unlocked, can someone help me please?

O2

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