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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Outage of O2 Services

Can you please add me to your compensation list as this was just not good enough - especially when I wasn't able to get on to wi-fi all day!! Thanks.

Resolved! Compensation

I don’t think that good enuff there people went out of business and there people that has kids that schools and nursery can’t get hold of the parents because the phone was down and we have to pay the phone bill compensation should be more though stre...

Resolved! Compensation

I hope O2 are going to be giving compensation out for the inconvenience of having no service at all unable to do anything on the 06/12/18.

Free Tablet

Just bought a new Hauwei which a free tablet was offered with the deal. The table has not arrived, phone arrived on Monday 3rd and no tablet, but order showing as complete. Do i need to do something to claim the tablet? Thank you

Resolved! O2 Travel

I am currently in the United States. I travelled here on Nov 9th. I have just received notification of my latest bill and find a daily charge of £4.16 adding up to £104.I do not recall ordering this service, and have only used the phone sparingly for...

Resolved! Complaining about loss of all services 06 DEc 18

The hassle caused by the complete loss of both network and internet for the duration of the working day on the 06 Dec 18 in unquantifiable my question is what is O2 going to do to compensate loyal customers?