About Darossi

Darossi · 13-12-2018

Hello all Yesterday I completed an upgrade/recontract including a new handset as my iPhone is on it's last legs. I've been out of contract for a while so am jumping a few models ahead! When I ordered, it was 'next day delivery' if you order before mi...

Darossi · 20-02-2017

O2 debited £62 from my bank account when it wasn't due (all bills paid and up to date). They admitted their error and said they would Refund to my bank account. This was on the 2nd Feb. First they said it would be there by the 16th, then the 20th. St...

Darossi · 13-12-2018

Thanks for the reply. Would O2 have known that it wouldn't be delivered today if they knew I didn't get an email by 7pm last night? Because none of the O2 staff I have spoken to today have mentioned that. Its besides the point really as I didn't orde...

Darossi · 13-12-2018

Just to add to the above, the £100 upfront payment I made was taken last night and I have received a bunch of docs (phone plan, credit agreement etc).

Darossi · 21-02-2017

Thanks for all the advice. The problem arose when I changed my direct debit date. I changed this in more than enough time before my next payment is due. I paid the outstanding amount but O2 still deducted the same amount again on the original date. T...

Darossi · 20-02-2017

The bank said you can only request an indemnity on the day the money was taken.

O2

User Statistics

User Activity

Order Status In Progress - Delivery due today?

O2 Refund

Re: Order Status In Progress - Delivery due today?

Re: Order Status In Progress - Delivery due today?

Re: O2 Refund

Re: O2 Refund