Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 123995 Views
  • 27 replies
  • 5 kudos

O2 existing contract data boltons

I am currently on a 24 month mobile phone contract, in MyO2, it says:Sorry. There aren't any data Bolt Ons available with your tariff. If you want to buy a Bolt On, call us and we'll move you to one of our current tariffs.Do you know if the new basic...

Anonymous by Not applicable
  • 1641 Views
  • 6 replies
  • 0 kudos

upgrading instore

hi, can anyone plz let me knw dat can i go to o2 store for my upgrade and will it be possible to get the desired handset straight away on the same time instore...??also plz do help me out dat if, its possible to get upgrade in store and get phone imm...

Anonymous by Not applicable
  • 767 Views
  • 8 replies
  • 0 kudos

o2 break my contract

o2 have just terminated my home broadband contract because they say i don't have a bt phone-line, i recently moved home and let them know i was moving around two weeks before i moved, it took bt weeks to put in my new phone line at my new address, ho...

Anonymous by Not applicable
  • 1156 Views
  • 22 replies
  • 0 kudos

minute Question

Hi, I took out a new contract a couple of months ago, I should have 900mins but when I checked my account earlier, it says that I only have 300mins avaliable for this period? This is what I mean:

Anonymous by Not applicable
  • 737 Views
  • 11 replies
  • 0 kudos

suprises are not supriseing

i HAVE TOPED UP ALOT AND USED ALL MY CODES AT ONCE, NOT SUPRISED THT ALL 14 OF THEM WERE THE SAME SUPRISES, ITS ALOAD OF RUBBISH THIS RANDOM STUFF, RANDOM I GET SAME £5 OFF STUFF THAT ARE POINTLESS ?

Anonymous by Not applicable
  • 1187 Views
  • 9 replies
  • 0 kudos

Call forwarding costs/visual voicemail queries

Hey all, just moved from an iPhone to a Galaxy S2 (both on o2)I really liked the visual vocemail feature on the iPhone, and can only replicate it using an app on the S2. (Youmail Visual)The app requires me to forward on calls when not answered to an ...

Anonymous by Not applicable
  • 2130 Views
  • 3 replies
  • 0 kudos

Not recieving incoming calls

hiI recently discovered that people can no longer dial my number, they go straight to "there has been an error" that's both from landlines and mobiles but i can call people and send and receive txts.I have a Desire HD and when i go to the call barrin...

Anonymous by Not applicable
  • 1758 Views
  • 8 replies
  • 0 kudos

Broken Dell Streak, Rude Customer Service & Accusations

Right, I'm absolutely disgusted in the way that O2 treats its customers regarding this mobile, being accused of lying by staff instore, the lack of communication and to advertise this phone as extra resist to damage with it's so called 'Gorilla Glass...

Anonymous by Not applicable
  • 1352 Views
  • 12 replies
  • 0 kudos

Anyone upgraded to HD7?

Hi all,I am due for my first upgrade next Sunday (27th Feb) and would really like to upgrade to the HTC HD7.Has anyone done this already and are they willing to share what deal o2 offered or even if there are better offers elsewhere? (my preference i...

Anonymous by Not applicable
  • 2470 Views
  • 6 replies
  • 0 kudos