Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I am overseas and cannot turn off my voicemail.

I have tried the code method too, but it still stays on, can you turn it off for me please?

Resolved! Simplicity 600 discount??

Both my wife and I changed tariffs last weekend from the online 50 at £10.50 per month plus £6.00 for 500mb data bolt on (£16.50 in total each month) to the Simplicity 600 tariff, 600 minutes, unlimited texts, and it currently has the extra 300 O2 to...

Resolved! can i cancel my bolt on?

Im on a 24 month contract, it costs £21 PCM plus i have a data bolt on which costs £6 PCM; can i cancel the bolt on while im still in contract, i have 8 months left on the contract?

Resolved! How much is a non tariff phone call?

Just swapped to no tariff but forgot to ask how much calls are,any idea people?

Resolved! drop out

i have noticed that i get plenty of drop out when making calls/receiveing calls , i had this problem when i was on the 3 network; is this a common problem or just my phone (samsung galaxy s3)..

Network Outage - Friday 12th October 2012.

I am wholeheartedly disappointed with the treatment of the network outage on Friday.I was unable to use my phone for approximately 6 hours. This had a whole host of consequences that I will not detail here. However, I was in situations that would hav...

Simplicity ulimited texts changes,, not happy!!!!

had the ulimited texts plan for over a year,,,,, o2 have changed it from 12,000 to something way less. This is a game breaker for me, im dont call much I only text, really having to think now and possibly move elsewhere. For starters unliited texts t...

Resolved! Unlimted Texts and why it is not unlimited

Shanu: Please give me a minute.Shanu: So that I explain this to you.Shanu: It was an internal change and was done on 5th sep 2011.Shanu: We did notify the customers through texts it may be that you didn't get it.Shanu: Now the fair messaging is 2990 ...

Resolved! Two direct debits for the same IMEI number

I bought an iPhone 5 and had a contract set up with a new number, I then phoned up O2 to switch my number over however they set up a brand new contract instead so I had two contracts for the same IMEI number. I phoned them up, said I'd be called back...

Resolved! Data charges Pay-as You -Go

I'm confused, the mobile hasn't left the house and the wi-fi is working fine so why is has my 500MB bolt on of data gone down to less than 400 in one day? Am I mistaken by thinking that use of my home wi-fi doesn't use up the data and that it's only ...

O2

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