This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

NO SERVICE

Go to solution
Rach7
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-11-2018 05:04

on ‎03-11-2018 05:04

ive recently got the new iphone xr - i’ve tried setting it up but it keeps coming up no service. ive tried the manually keying in, ive tried resetting, ive tried turning aeroplane mode on n off but still nothing.. HELP
Message 1 of 5
5,034 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Cleoriff
Level 94: Supreme
In response to adamtemp64
  • 128977 Posts
  • 836 Topics
  • 7605 Solutions
Registered:

‎03-11-2018 08:33 - edited ‎03-11-2018 08:41

‎03-11-2018 08:33 - edited ‎03-11-2018 08:41

@Rach7

Some troubleshooting tips here for a No Service error message

Includes checking service status, updating carrier settings, checking sim etc

https://www.ikream.com/2018/11/how-to-fix-no-service-error-on-apple-iphone-xr-calling-and-texting-se...

You could remove your sim and reinsert it.

 

Edited to add this handy video from O2

https://community.o2.co.uk/t5/Discussions-and-Feedback/O2-Guide-to-Network-Issues/m-p/1158158#M10320...

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 5
5,003 Views
0 Kudos
4 REPLIES 4

Go to solution
adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

on ‎03-11-2018 07:32

on ‎03-11-2018 07:32

Is it a new SIM card or an old one ?
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 5
5,016 Views

Go to solution
Cleoriff
Level 94: Supreme
In response to adamtemp64
  • 128977 Posts
  • 836 Topics
  • 7605 Solutions
Registered:

‎03-11-2018 08:33 - edited ‎03-11-2018 08:41

‎03-11-2018 08:33 - edited ‎03-11-2018 08:41

@Rach7

Some troubleshooting tips here for a No Service error message

Includes checking service status, updating carrier settings, checking sim etc

https://www.ikream.com/2018/11/how-to-fix-no-service-error-on-apple-iphone-xr-calling-and-texting-se...

You could remove your sim and reinsert it.

 

Edited to add this handy video from O2

https://community.o2.co.uk/t5/Discussions-and-Feedback/O2-Guide-to-Network-Issues/m-p/1158158#M10320...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
5,004 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 152411 Posts
  • 651 Topics
  • 29094 Solutions
Registered:

on ‎03-11-2018 09:09

on ‎03-11-2018 09:09

@Rach7 check your SIM is activated https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
4,990 Views

Go to solution
dgilbert2
Level 13: Prompter
  • 936 Posts
  • 13 Topics
  • 6 Solutions
Registered:

on ‎03-11-2018 19:10

on ‎03-11-2018 19:10

@Rach7 have you got this resolved now? Call customer services if not to check your sim/acccount as above.

Message 5 of 5
4,915 Views
Top