Solved: Re: Mobile Broadband -> New Phone

L104GB · ‎11-03-2019

Hi, I’ve just upgraded my mobile broadband package to a new phone. I’m now worried that it won’t work like that. I’m guessing that because it gave me that option, I could change it for a phone instead (I want to convert to Android but need a bit of time! Also, I am about to launch a business so want a business number that is separate from my personal one). Will this be an issue? Thanks.

MI5 · ‎11-03-2019

Hi @L104GB

If I am understanding you correctly, yes, it's perfectly OK to upgrade from MBB to a phone contract and as far as getting an (additional?) business account, that should be OK as long as you pass the credit checks OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-03-2019

Hi @L104GB

If I am understanding you correctly, yes, it's perfectly OK to upgrade from MBB to a phone contract and as far as getting an (additional?) business account, that should be OK as long as you pass the credit checks OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎12-03-2019

Hey @L104GB , I hope you found the reply above useful but please let us know if you have any other questions, or need help with something else

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