Solved: Lost SIM - No I.D

Jimbobennett · ‎12-03-2019

hello there,

On saturday 2nd march i had lost my phone and my I.D. I have been unable to retrieve my I.D and for this I am unable to retrieve my SIM card in store.
from insurance I have obtained my phone but I am in desperate need of my SIM card. I want to know the details of how to obtain it without I.D

All the best,
James

MI5 · ‎12-03-2019

@Jimbobennett report it as per help here and O2 will send you a new sim in the post https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-03-2019

@Jimbobennett report it as per help here and O2 will send you a new sim in the post https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎12-03-2019

@Jimbobennett You should also report the loss of your phone and ID to the police.

I DO NOT WORK FOR O2

Anonymous · ‎12-03-2019

You will also be liable for the first £100 of charges if somebody else found & used your sim

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