Solved: Re: I need to talk to someone at O2

Doreen · ‎24-12-2018

They are saying having paid but left me account 5 days ago

MI5 · ‎24-12-2018

All ways to contact here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎24-12-2018

@Doreen

All ways to contact here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎24-12-2018

@Doreen

If you left 5 days ago, the payment was probably the outstanding amount on your final bill

Veritas Numquam Perit

Bambino · ‎24-12-2018

@Doreen This is not O2. This is a customer community. We have no access to anyone else's account. You need to speak to customer service.

I DO NOT WORK FOR O2

Anonymous · ‎24-12-2018

@Doreen did you cancel your contract properly? Please read this guide

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

jonsie · ‎24-12-2018

I think the OP means the payment left their account five days ago. So yes, need to call them @Doreen

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎27-12-2018

Hi @Doreen, and welcome to the forum I was wondering if you got a chance to find out more about this since you last posted?

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